Technology Support Specialist

Starion Bank • Mandan, ND

4d • Onsite

About The Position

Join Our Team as a Technology Support Specialist! Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank! As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.

Requirements

• High school diploma or equivalent required
• Strong troubleshooting, problem-solving, and customer service skills.
• Working knowledge of Microsoft 365 applications and general computer systems.
• Excellent communication and organizational abilities.
• Ability to learn new technologies, manage multiple priorities, and work independently in a fast-paced environment.

Nice To Haves

• associate degree or technical training preferred
• One to three years of experience in technology support, operations, information technology, or a related field preferred.

Responsibilities

• Process daily Director and Business Analytics tasks, statements, file monitoring, and vendor file transfers.
• Provide support for Microsoft 365, ShareFile, Trism, eFax, Ticket Hub, and other business applications.
• Troubleshoot and support bank equipment including phone systems, printers, conference room A/V, and overhead music systems.
• Administer physical security systems, including key fobs, door schedules, and video surveillance equipment.
• Provide onsite technical support and assist with special projects as needed.

Benefits

• Competitive Salary
• health, life, dental, vision, and a health savings account.
• 401K and profit-sharing options.
• Annual Incentive Compensation Program available for all benefit eligible employees
• Paid vacation and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED