Technology Support Analyst
About The Position
The Technology Support Analyst serves as a member of OU IT's system-level Mission Support team, supporting the academic, administrative, athletic, clinical, and research missions of the University. Our team of Technology Support Analysts deliver end user support, with primary responsibility for managing and maintaining computers (laptop and/or desktop), mobile devices (phones, tablets, etc.), peripherals (local or workgroup printers, monitor, keyboard, mouse, etc.), and various departmentally used applications and technology solutions. They also play an important role in managing relationships with customers, assisting with technical projects and initiatives, facilitating execution of asset management and cybersecurity initiatives.
Requirements
- Bachelor's Degree
- No experience required
- Will accept 48 months related experience in lieu of the Bachelor's Degree.
Responsibilities
- Deliver end user support.
- Manage and maintain computers (laptop and/or desktop), mobile devices (phones, tablets, etc.), peripherals (local or workgroup printers, monitor, keyboard, mouse, etc.), and various departmentally used applications and technology solutions.
- Manage relationships with customers.
- Assist with technical projects and initiatives.
- Facilitate execution of asset management and cybersecurity initiatives.
Benefits
- Benefits Eligible: Yes
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
