Technology Specialist, Senior
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Technology Specialist, Senior within PNC's Technology organization, you will be based in Denver, CO. Position is not available in all geographic areas. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
- Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Nice To Haves
- Analytical Thinking
- Computer Literacy
- Computer Systems
- Customer Solutions
- Data Analytics
- Disaster Recovery (DR)
- Machine Learning (ML)
- Technology Infrastructure Management
Responsibilities
- Administers, executes processes/procedures and addresses issues for products and services supported in Technology Infrastructure.
- May support analysis and report generation, exception processing and service management.
- Implements new products, services, and operational solutions as well as augments existing capabilities.
- Performs advanced administration requiring sound and thorough knowledge of specified operational products /services.
- Provides technical operational, analytical and research support to technical teams through both written and verbal communications.
- Drives incident resolution and root cause analysis of production problems.
- Develops and maintains technical, operational and service procedures, as well as process workflows for operational/applications teams.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
