Technology Specialist II, WGHS

WEBSTER GROVES SCHOOL DISTRICT • Webster Groves, MO

4d • Onsite

About The Position

The Technology Specialist II at Webster Groves High School is responsible for managing the full lifecycle of district technology assets, establishing standardized procedures for equipment, performing initial triage of support tickets, provisioning access keycards, coordinating radio management, and developing operational procedures. This role also involves assisting in the management and improvement of the Technology's work order & asset management system.

Requirements

• Proficiency with Google Workspace and standard office productivity tools
• Basic technical literacy to understand hardware and software being managed
• Strong organizational skills with attention to detail and ability to maintain accurate records
• Excellent communication skills and ability to work collaboratively with staff across all district buildings
• Ability to manage multiple priorities and follow through on operational tasks
• Sound judgment in prioritizing requests and determining appropriate escalation

Nice To Haves

• Associate degree or equivalent work experience in operations, logistics, or technology support preferred
• Experience in a K-12 educational environment preferred

Responsibilities

• Manage the full lifecycle of district technology assets including intake, inventory tracking, and decommissioning of non-functional/surplus equipment
• Establish and enforce standardized procedures for equipment requests, distribution, and collection across all district buildings
• Perform initial triage and categorization of incoming support tickets to ensure appropriate routing and priority assignment
• Provision and update employee access keycards and maintain accurate access control records
• Coordinate two-way radio management with external vendors
• Develop and document operational procedures to improve efficiency and clarity around technology logistics
• Assist in managing and continuously improving Technology's work order & asset management system workflows and processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree