Technology Specialist I

Valley Christian Schools•Chandler, AZ

2d•Onsite

About The Position

The Technology Specialist I position requires experience with a range of technologies, but specifically iPads in education is desired. This position will be the first point of contact for all support requests, escalating tickets based on workload and difficulty, and assist with the inventory, maintenance, and deployment of technology throughout the campuses. The Technology Specialist I reports to the Director of Technology and provides various levels of support, as assigned.

Requirements

Must have a personal relationship with Jesus Christ that is a consistent testimony among others
Agree to uphold Valley Christian's Mission & Beliefs
Faithfully attend and financially support a local church whose beliefs are in agreement with our school's Mission & beliefs
Must have and maintain a valid level one IVP fingerprint card
Must have and maintain a valid Arizona driver's license
Must have excellent interpersonal and customer service skills
Ability to communicate effectively both written and verbally
Must be proficient with Microsoft 365 suite of applications
Must be proficient in Apple iPads and iPadOS
Must be proficient with desktops and laptops running Microsoft Windows
Basic knowledge of wired and wireless networking
Must be self-motivated
Ability to manage multiple priorities and deadlines with a customer-service mindset
High School diploma or equivalent
Minimum of two years supporting technology

Nice To Haves

Classroom support or teaching experience
Knowledge of system imaging and deployment
Knowledge of JAMF
Experience with Zendesk or FreshDesk

Responsibilities

Providing technical support to faculty, staff, students, and parents
Assisting with the deployment, operation, and maintenance of technology on all campuses
Maintaining inventory and storage areas
Adheres to and honors Valley Christians' standards, policies, procedures as outlined in the Employee Handbook.
Performs other related assigned duties