Technology Solutions Manager

T-Mobile • Bellevue, WA

1d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Technology Solutions Manager plays a critical across a wide range of complex initiatives, leading scoping discussions, tech feasibility determination and setting the overall technical delivery strategy. The Technology Solutions Manager partners with the product managers and business to drive prioritization and solution delivery approach within business processes, and across technology groups to ensure design and delivery of a complete and concise solution that addresses the business outcome.

Requirements

• 4-7 years related work experience in technical delivery and project management.
• Analytics knowledge.
• Communicates technical and functional solutions effectively and efficiently.
• Bachelor's Degree in Computer Science or Other Technical Discipline required.
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Manages inception activities, including breakdown of business requirements and technical scope definition.
• Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.
• Serves as technical delivery owner from Product team and is responsible for technical stewardship of the full range of business deployment initiatives.
• Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.
• Supports issue triage on escalation resolution for technical solution issues.
• Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative.
• Prepares high level solution design presentations for business and org leadership review.
• Serve as a SME of existing functionality for a specific functional area.
• Performs day-to-day management of business stakeholder relationships on cross domain initiatives.
• Provides leadership in evolving design and orchestrates solutions across domain teams.
• Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.
• Works independently as well as collaboratively.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees