Technology Solutions Consultant
About The Position
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar is hiring a Technology Solutions Consultant to help shape the future of rental fleet technology. In this high-impact role, you’ll drive global strategy and adoption of machine control, payload, safety, and efficiency solutions in partnership with Caterpillar dealers, field teams, Product Groups, and Technology leaders. You’ll turn customer insights into go-to-market strategies and New Product Introduction (NPI) decisions that solve real-world challenges and deliver measurable value. Role Summary: The Technology Solutions Consultant leads global technology strategy and application support for Caterpillar’s rental field teams and dealers, driving deployment and adoption of machine control, payload, safety, and efficiency solutions across rental fleets. This role partners with Product Groups and Technology teams to shape go-to-market strategy, deliver Voice of Rental and Voice of Customer insights, and influence NPI decisions—including configuration, subscription models, and competitive positioning—to ensure solutions solve customer challenges and deliver value.
Requirements
- Customer Focus: Aligns decisions to customer needs; develops tailored solutions that drive satisfaction.
- Products and Services: Applies product and service knowledge effectively across varied customer scenarios.
- Decision Making and Critical Thinking: Analyzes situations and delivers sound, data-informed decisions.
- Negotiating: Drives collaborative, win-win outcomes with internal and external stakeholders.
- Relationship Management: Builds and sustains strong, productive relationships with clients, vendors, and peers.
- Technical Excellence: Applies technical expertise to solve complex challenges and deliver effective solutions.
Nice To Haves
- Demonstrated experience with Caterpillar construction equipment, performance, and applications
- Ability to translate technical solutions into customer and dealer value
- Strong understanding of dealer operations and rental profitability drivers
- Proven communication and stakeholder collaboration skills
- Experience with 3D Grade Control, Payload, Safety tech, and VisionLink™
- Background partnering with Caterpillar dealers/customers
Responsibilities
- Become the global go-to-market expert for Caterpillar rental technologies, including machine control, payload, safety, and connectivity solutions.
- Partner with Product Groups and Digital teams to bring innovative, data-driven technology solutions to market.
- Drive adoption of connected technologies that improve rental fleet performance, productivity, and customer outcomes.
- Champion the voice of the rental customer to influence product strategy, new product introductions, and commercial priorities.
- Solve real customer challenges by identifying pain points and delivering scalable solutions across global markets.
- Equip dealer teams with the training, tools, and insights needed to communicate technology value and ROI with confidence.
- Monitor adoption and performance trends to uncover opportunities for continuous improvement and greater fleet efficiency.
- Identify and expand new technology-driven growth opportunities across the global rental business.
Benefits
- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
