Technology Sales Advisor – AMER

JLL•Atlanta, CO

1d•Onsite

About The Position

JLL empowers individuals to shape the future of real estate through world-class services, advisory, and technology. JLL Technologies (JLLT) is JLL's dedicated technology arm, developing innovative digital solutions to transform how real estate is managed, operated, and experienced. JLLT functions as both an internal technology partner, providing advanced technology capabilities to JLL's service delivery teams, and an external product provider, licensing its platforms to external clients. The division focuses on property management software, workplace experience platforms, building automation and IoT solutions, data analytics, and integrated facility management systems. The Tech Advisory, Sales and Partnership Team works to identify client needs, recommend technology solutions, guide implementation strategies, and drive revenue growth. The Senior Director, Tech Sales Advisory plays a critical role in driving technology adoption and revenue growth within the Property Management business, specifically for priority accounts. This role involves a technology advisory function to influence technology adoption and tech-enabled growth, communicating JLL's technology strategy as an integrated part of account leadership teams. It combines technical knowledge, consultative selling skills, and a deep understanding of commercial real estate operations to help clients leverage technology solutions. The position requires expertise across many domains of real estate and property management to integrate multiple software products and services into holistic solutions for complex challenges, demanding strategic problem-solving ability and established credibility in the Commercial Real Estate community.

Requirements

5-7+ years of sales or sales solutioning experience at a large organization
Experience across multiple disciplines of corporate real estate and property management services, technologies and/or solutions
Proven capabilities in growing relationships at the senior executive level and C-Suite
Successful track record of achieving immediate credibility; presenting varying ideas to create value and challenge the status quo; and able to think quickly, listen well, and understand how to react and modify approach in front of clients and other key influencers
Outstanding stakeholder management skills and ability to influence and motivate others on a team and help them succeed
High attention to detail and very organized with strong analytical and problem-solving skills
An excellent communicator with strong written and verbal presentation skills
Results driven, and thrives in a fast-paced, high-growth work environment
Ability to supervise and manage multiple projects at the same time
Capacity to conceptualize as well as operationalize commercial strategies
Ability to efficiently interact with company senior leaders
Superior organizational awareness
Experienced at managing diverse and geographically remote teams
Understands the market of CRE and Property Technologies, Prop Tech, IWMS, Smart Buildings, IoT, Experience Technologies etc.
Experience with successful selling outcomes using structured sales processes and tools such as Miller Heiman and Salesforce
Passion to Win – wakes up every day thinking about how to engage new clients and beat the competition
Strategic mindset – able to see big picture and future direction of the business, then translate into achievable new business development opportunities
Influential – persuasive yet instills confidence among stakeholders, gravitas to drive change and obtain results
Connector – can bring together various constituents across the organization to help drive client solutions
Thrives in Ambiguity - can navigate through a complex, multi-faceted organization with multiple stakeholders
Obsessed with customer habits – can use data derived from those behaviors; and trends within the industry to drive share of wallet
Candidates must be authorized to work in the United States without sponsorship

Responsibilities

Serve as the lead technology advisor for the assigned geography or asset class and aligned accounts
Build and maintain relationships with key stakeholders in the Property Management business line and clients
Participate in internal as well as client meetings to drive awareness and adoption of JLL’s technology strategy, platforms, and products
Define priorities for NPS improvements, internal education, growth planning and innovation
Develop account penetration strategies to grow share of wallet with business leaders
Own direct follow-up on client NPS pain points and feedback with concerted action plans
Educate clients and internal stakeholders on JLL's technology capabilities and their potential impact on business outcomes
Act as a liaison between clients, account teams, and JLL's technology divisions to ensure alignment and seamless execution
Contribute to the creation of technology-focused business cases and ROI analyses for clients
Serve as an Industry thought leader in industry events and client forums
Stay current with emerging CRE technologies and industry trends to maintain JLL's competitive edge
Support Property Management leadership and sales team with strategic guidance and solutioning technical components for complex or major pursuits
Bring together platform enablement technologies and others that are sold to the client for holistic solutions to client needs
Conduct discovery sessions with clients to understand their business challenges, operational pain points, and strategic objectives related to real estate and property management
Build and maintain strong client relationships with regular client engagement at multiple organizational levels, from operational users to C-suite executives, tailoring communication and recommendations to each audience
Develop and deliver compelling sales presentations, product demonstrations, and business case analyses that articulate value propositions in terms clients understand
Quantify return on investment, illustrate operational benefits, and address implementation considerations
Collaborate closely with pre-sales technical teams, product specialists, and implementation consultants to ensure proposed solutions are feasible and align with client environments and align with product roadmaps
Participate in deal go-no go, deal strategy development for assigned priority accounts