Technology Risk Project Manager II (US)

TD Bank•Mount Laurel, NJ

8d•Onsite

About The Position

The Technology Risk PM II (US) is responsible for leading the end-to-end delivery of key initiatives supporting U.S. Bank Technology, with a strong focus on risk, controls, and governance. The Project Manager plans, manages, and executes projects across all phases of the delivery lifecycle, ensuring alignment with TD’s business and enterprise strategies as well as adherence to internal control frameworks. The Project Manager is accountable for maintaining strong documentation, ensuring audit readiness, and aligning work to regulatory and risk management requirements. The position partners closely with technology, risk, compliance, and business stakeholders across one or more Lines of Business, providing leadership, direction, and coaching to delivery teams. This includes facilitating governance forums, managing stakeholder communications, and driving decision-making through structured updates and reporting. Success in this role requires strong execution discipline, the ability to navigate complex, multi-stakeholder environments, and a focus on delivering solutions that meet both business objectives and TD’s risk and control standards.

Requirements

Bachelor's degree required
Project Management Certification required
7+ years relevant experience
Comprehensive knowledge of the practices, procedures and principles of project management
Exposure to financial management with respect to tracking, forecasting and managing project budgets.
Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
Strong facilitation skills
Commitment to team skills development and ability to attract top talent
Team player with ability to build and maintain strong working relationships with internal and external partners
Ability to create and foster a cohesive team, and promote a positive work environment for all employees.
Ability to think strategically and possess strong business acumen
Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
Experienced change agent, able to guide cross-functional teams through complex change from concept to execution
Comfortable with ambiguity and ability to cope with rapid change
Strong leadership skills lead by example, champion change and develop a highly motivated team to consistently exceed expectations
Good judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution
Demonstrated experience managing technology projects
Ability to traverse a complex organizational structure to obtain the necessary resources or information.
Proven background with developing problem statements and remediation plans, and in translating technical requirements for application managers.

Responsibilities

Manages projects with moderate regulatory oversight
Project risk profile is low to medium
May indirectly manage a cross-LoB Project team consisting of Business Analysts, Business SMEs and Technology Resources where applicable to the project
May manage a number of small projects at any given time, and time horizon of projects generally range from short to medium term
Engages executive sponsor to ensure active participation on project initiatives
Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
Establishes effective project oversight and other governance bodies, and engages the correct levels to support the direction for the project
Provides ongoing communication to key stakeholders, including the Project Sponsor, Business Project Owner, Program Manager and Portfolio Manager to ensure they are aware of significant changes to the project status in a timely manner
Responds to inquiries and escalates concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)
Provides advice and guidance to business partners and project team as required regarding best practices in project management
Applies Organizational Change Management principles and practices in order to manage the people side of change (e.g., stakeholder analysis, business process management, people readiness, sustainment planning, etc.)
Communicates project summary, status, financials, etc. to appropriate high-level executives at the Bank
Collaborates with the appropriate partners to ensure required resources are assigned to the project for successful delivery
Assesses and ensures that customer experience / stakeholder implications are appropriately managed
Builds consensus and relationships with project team and business
Leads the project team, stakeholders and key project deliverables
Indirectly manages a cross LoB Project team consisting of Business Analysts, Requirements SMEs, Business SMEs and Technology Resources where applicable to the project
Provides advice and counsel to project team and business partners
Liaises with external vendors and consultants as required
Coaches, leads and mentors project team members and provides regular performance assessments to employees and their people managers
Supports effective onboarding and offboarding of project resources
Effectively manages project resources and external contractors / consultants in coordination of competing priorities
Educates project team members on governance process and facilitates related sessions
Leverages the creativity and experience of project team members to solve issues as they arise
Develops an understanding of the technical / business aspects of the project in order to effectively manage the project and resources
Works effectively in teams by being driven to win for the TD team, working well with diverse teams
Manages the project team, stakeholders and key project deliverables
Shares project experiences and learning with project management team and PMO peers