Technology Risk Adv

PNC Bank•Farmers Branch, TX
•Onsite

About The Position

As a mid-level member of PNC’s Technology Change Management team, the Technology Risk Advisor uses subject matter expertise to promote adherence to Technology Change Management policies and procedures through regular interaction, observation, and mentorship of technology teams. The role leads process improvement initiatives, risk management activities, training and communication efforts, and discussions with senior and executive technology leaders. The position is based in Dallas, Texas; Pittsburgh, Pennsylvania; Phoenix, Arizona; Strongsville, Ohio; Birmingham, Alabama; or Denver, Colorado. PNC is an in-office company, and candidates are encouraged to discuss workplace expectations with their recruiter and hiring manager. The advisor influences the planning and execution of the technology risk management program and communication strategies. The role identifies, assesses, and mitigates technology risks; coordinates risk activities across technology segments; consults on risk program implementation; and serves as an escalation point and senior subject matter expert. It evaluates business self-assessments, interprets security and threat intelligence in context, and develops risk analysis approaches to identify trends and support risk-informed decisions. The position requires relevant knowledge of technology environments and risk frameworks, including technology change management and IT service management. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • University or college degree, typically, or a comparable combination of education, job-specific certifications, and experience, including military service.
  • At least 5 years of industry-relevant experience is typical for roles at this level.
  • Experience with Technology Change Management policies, procedures, processes, and controls.
  • Experience with multiple IT service management disciplines and the interdependencies of Change, Incident, Problem, and Knowledge Management.
  • Experience with technology processes, risks, and controls.
  • Experience with process improvement methods.
  • Demonstrate customer focus and the ability to prioritize customer needs and satisfaction in business decisions.
  • Assess and manage risks associated with business objectives and activities in alignment with PNC’s Enterprise Risk Management Framework.

Nice To Haves

  • Extensive experience with the Change module of ServiceNow.
  • Certifications in ITIL, Technology Risk (ISACA), Cyber Security, or AI.
  • Skills in AI Governance, Risk Compliance, Risk Control, or Structured Query Language (SQL).

Responsibilities

  • Influence the planning and execution of the technology risk management program and related communication strategies.
  • Use expertise in technology environments and technology risk frameworks to identify, assess, and mitigate technology and associated risks.
  • Build and manage relationships with technology leadership so risk issues are monitored and communicated at appropriate management levels.
  • Lead coordination, implementation, and execution of technology risk management activities across technology segments, supporting regulatory expectations and organizational risk appetite.
  • Consult on implementation of risk program components.
  • Serve as an escalation point and subject matter expert to proactively identify and address risk exposures.
  • Evaluate business self-assessments and assess their alignment with technology risk frameworks, standards, and control requirements.
  • Interpret security and threat intelligence in the context of technology and control environments to assess impact and inform mitigation strategies.
  • Develop risk analysis approaches to assess technology risks, identify trends, and support risk-informed decision-making.
  • Drive adherence to Technology Change Management policies and procedures through interaction, observation, and mentorship of technology teams.
  • Lead process improvement initiatives, risk management activities, training and communication efforts, and discussions with senior and executive technology leaders.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature, for eligible full-time employees.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension plan.
  • Stock purchase plan.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law.
  • 15 to 25 vacation days each year, depending on career level and years of service.
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