Technology Program Manager

RBC • Toronto, ON

1d • Onsite

About The Position

The position is responsible for the planning and successful delivery of a mission-critical credit card product launch initiative—a complex, multi-departmental program with substantial interdependencies spanning product development, data architecture, regulatory compliance, marketing, operations, and technology infrastructure. Leading a matrixed team of data engineers, analysts, compliance specialists, and operational stakeholders, you will establish enterprise-wide governance structures and delivery frameworks to coordinate complex data requirements across multiple systems and business units. Success will be measured by on-time, on-budget delivery that meets quality, data integrity, and regulatory requirements while minimizing operational and reputational risk. Join our expanding Toronto team and take on a pivotal role driving our top business priorities. You'll have the opportunity to lead strategic initiatives that shape our growth trajectory, with meaningful exposure to high-impact projects and clear pathways for professional advancement.

Requirements

• Minimum 7 years' experience managing complex, multi-phase programs with cross-functional dependencies; demonstrated success leading initiatives with 50+ team members across multiple departments
• Minimum 3 years' experience managing technology/data integration projects involving system interconnectivity, data architecture, or platform launches
• Proven expertise in data requirements management, data governance frameworks, and managing complex data integration challenges in regulated environments
• Advanced proficiency with MS Project, PowerPoint, SQL or data visualization tools (Tableau, Power BI); ability to create sophisticated project plans, data flow diagrams, and technical documentation
• Expert-level financial and stakeholder management skills; experience presenting to executive leadership and regulatory bodies
• Exceptional analytical capabilities with demonstrated ability to synthesize complex data requirements and communicate technical interdependencies to non-technical audiences

Nice To Haves

• 3+ years' experience in financial services, banking, or payments with knowledge of card products, regulatory frameworks (GLBA, PCI-DSS, GDPR), and financial system architecture
• Experience with data warehousing, API management, or cloud-based data platform migrations
• Familiarity with credit card processing systems, fraud detection platforms, or financial transaction networks
• Experience managing multi-vendor technology integrations or outsourced data services
• Agile Scrum Master or SAFe Program Consultant certification

Responsibilities

• Lead enterprise data strategy & integration: Manage complex data flows, mapping requirements across cardholder databases, transaction systems, fraud detection platforms, and analytics frameworks; ensure data consistency, security, and compliance across all integrated systems
• Direct end-to-end program delivery: Independently manage the credit card launch from concept through go-live, coordinating design, build, testing, deployment, and hypercare phases across technology, operations, and business functions
• Manage critical interdependencies: Identify, track, and resolve cross-functional dependencies between data provisioning, systems integration, regulatory approvals, and operational readiness; develop mitigation strategies for data-related bottlenecks
• Establish governance & controls: Design comprehensive program governance, including steering committees, data governance councils, change control processes, and risk escalation protocols aligned with enterprise standards
• Drive data requirements management: Work with subject matter experts to capture, validate, and manage complex data specifications; coordinate data quality assurance, testing protocols, and legacy system migration planning
• Manage complex budgets & resources: Monitor multi-million-dollar program budgets, coordinate cross-functional resource allocation, and manage vendor/third-party relationships for data services and technology partners
• Perform advanced risk management: Conduct rigorous data risk assessments, identify integration failure points, regulatory gaps, and operational vulnerabilities; develop contingency plans addressing data integrity, security, and compliance risks
• Provide executive visibility: Create sophisticated reporting dashboards, executive briefing decks, and stakeholder communications that translate complex technical and data challenges into clear business impact narratives
• Lead through influence: Interface with C-suite executives, regulators, and external partners; manage stakeholder expectations and drive alignment across competing priorities
• Champion best practices: Apply agile and waterfall methodologies as appropriate; mentor teams on data governance, project management discipline, and operational excellence

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• competitive compensation
• commissions
• stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to build close relationships with clients

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed