Technology Program Manager

State of Florida • Tallahassee, FL

1d • $85,000 - $105,000 • Onsite

About The Position

The Florida Department of Health's Office of Information Technology (OIT) is seeking an experienced Technology Program Manager to lead the Technology Program Office. Reporting directly to the Chief Information Officer, this position serves as the Department's central point of coordination for OIT-led technology initiatives and for technology initiatives led by Department programs, divisions, offices, and external partners. The position provides enterprise oversight across technology portfolio and project management, strategy, policy, procurement, purchasing, vendor management, and budget planning and execution.

Requirements

• Knowledge of enterprise technology portfolio, program, and project management and the ability to lead a multidisciplinary program office.
• Knowledge of strategic planning, road mapping, technology governance, policy development, enterprise architecture, cybersecurity, data, privacy, records, and information technology service management.
• Knowledge of public-sector technology procurement, purchasing, contracting, licensing, vendor management, budget development, forecasting, expenditure monitoring, and cost analysis.
• Skill in executive communication, facilitation, negotiation, conflict resolution, risk and issue management, data analysis, and preparation of business cases, charters, dashboards, status reports, scopes of work, and executive decision materials.
• Ability to translate agency priorities into an executable technology portfolio and evaluate and prioritize initiatives based on business value, risk, cost, capacity, dependencies, and regulatory requirements.
• Ability to manage scope, schedule, cost, quality, resources, risks, dependencies, procurements, benefits, and vendor performance across multiple concurrent initiatives.
• Ability to formulate and administer policies, standards, procedures, governance practices, and performance measures.
• Ability to supervise and develop staff, maintain confidentiality, exercise sound judgment with limited direction, and communicate effectively across organizational boundaries.
• Proficiency with office productivity, project and portfolio management, financial, procurement, reporting, and service management tools.
• Demonstrated progressively responsible experience leading enterprise technology portfolios, programs, projects, or a program management office.
• Demonstrated supervisory experience leading employees and contractors.
• Demonstrated experience coordinating technology strategy, governance, policy, procurement, purchasing, contracting, vendor management, and budget activities.
• Demonstrated experience preparing and presenting executive-level technology, financial, procurement, and project decision materials.
• Demonstrated experience coordinating work across business, technical, cybersecurity, data, architecture, operations, fiscal, procurement, legal, privacy, records, vendor, and external partner functions.

Responsibilities

• Establish and operate the Technology Program Office governance structure, intake and prioritization processes, portfolio and project standards, reporting cadence, performance measures, and continuous improvement practices.
• Supervise assigned employees and contractors by planning and directing work, setting expectations, coaching, training, evaluating performance, approving schedules and time, and ensuring appropriate coverage.
• Maintain the authoritative portfolio of OIT technology initiatives and ensure each initiative has defined business outcomes, accountable sponsorship, scope, schedule, resource plan, budget, procurement plan, risks, dependencies, decision structure, success measures, and closeout requirements.
• Provide portfolio, program, and project oversight; validate status, cost, schedule, risk, and benefit information; resolve or escalate impediments; and recommend initiation, prioritization, continuation, corrective action, suspension, or closure decisions.
• Serve as the central coordinator for OIT participation in Department-led technology initiatives and align the involvement of application, infrastructure, cybersecurity, data, architecture, operations, procurement, fiscal, legal, privacy, records, and other functions.
• Coordinate development and maintenance of the Department's technology strategy, multi-year roadmaps, investment priorities, and annual operating plans, and prepare recommendations and decision materials for executive leadership.
• Lead the development, review, publication, and lifecycle management of technology policies, standards, procedures, and governance practices, including compliance reviews, exception decisions, and corrective actions.
• Oversee technology procurements, purchases, contracts, subscriptions, renewals, and vendor activities, including requirements, acquisition strategies, cost estimates, scopes of work, deliverables, service levels, evaluation criteria, purchasing documentation, invoice review, vendor performance, and contract risks.
• Coordinate technology initiative, operating, and investment budgets; develop estimates, forecasts, spend plans, and funding recommendations; monitor appropriations, allotments, encumbrances, expenditures, commitments, and variances; and provide timely financial reporting and decision support.
• Represent OIT on steering committees, governance bodies, and workgroups and support emergency response responsibilities as assigned.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed