Technology Product Manager - Remote

UnitedHealth Group•La Crosse, WI

2d•Remote

About The Position

The technology product management organization designs, develops, and manages activities for a specific product or group of products, from product definition and planning through production, release, and end-of-life. It is responsible for management of the full product lifecycle with a technical focus, including the strategy, design, development, management, and end-of-life of new, existing, or acquired products. This is a mid-level position comparable to Product Owner positions externally. The organization leverages market insights and emerging technology developments and trends to understand market/customer needs, as well as identify new opportunities or make adjustments to current product offerings. Team members balance deep subject matter expertise with knowledge of business use cases and strong technical aptitude. The organization is accountable for delivering product performance in alignment with expectations and updates changes to a product portfolio to improve competitive position and produce optimal product performance to meet customer and market needs. It is accountable to the OptumServe business line P&L owners and is responsible for cross-functional stakeholder management, including (but not limited to) design, engineering, scrum teams, and business leaders. To support this mission, OSIT has embarked on a multi-year modernization journey, within which the Software Engineer will play a key role: working within our legacy application as we update it to a cloud-native platform which follows modern design standards. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

HS Diploma or GED equivalent
3+ years of experience in product management or technology delivery roles working alongside Engineers including gathering requirements, assisting in identifying user stories and delivering against product roadmaps
3+ years of experience working in an agile or scaled agile development environment
3+ years of experience in analyzing customer needs, customer engagement, and product performance
1+ years of experience executing work across matrixed product teams
U.S. Citizen
If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment

Nice To Haves

Undergraduate degree or equivalent experience
Certified Scrum Product Owner
LESS certification
4+ years of experience in product management or technology delivery roles working alongside Engineers
4+ years of experience working in an agile or scaled agile development environment
4+ years of experience in analyzing customer needs, customer engagement, and product performance
Experience with application development and software integrations
Experience in Healthcare
Experience working with state or federal government clients, including the bidding and implementation process
Experience leveraging AI tools in the software development (or product) lifecycle in order to improve quality and efficiency
Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
Ability to represent 'the voice of the customer' in technical discussions with architecture and engineering
Demonstrated ability to achieve goals in a matrix environment
Solid research and problem solving skills

Responsibilities

Supports capabilities under a product area
Understands the “what & why” of initiatives, parent features, and features and how each may impact the users and customers
Understands and contributes to initiatives and value propositions to deliver thoughtful, holistic solutions
Represents 'the voice of the customer' in technical discussions with architecture and engineering
Demonstrates empathy for the customer journey; understands applicable personas
Understands and effectively partners with users, business, technology, and product teams to delight consumers
Identifies and appropriately leverages SMEs
Partners with product managers/owners to prioritize work to meet obligations and opportunities
Understands overall product strategy and roadmap
Understands the demand, priorities, and scrum team capacity
Ensures features are directly tied to OKRs
Decomposes capabilities into manageable features; partners with engineering teams on the creation of requirements and user stories; collaborates with Business Partners to gather any information required for user story creation
Effectively balances needs of operations and technical teams
Can articulate to partners an understanding of core technology enabling business functions
Contributes and supports backlog priorities
Builds relationships to be a trusted partner
Operates in an ambiguous and dynamic environment and adopts a growth mindset
Uses clear and organized communication when connecting with stakeholders
Uses evidence-based research and facts to influence and drive decisions
Uses quantitative and qualitative data to assess priorities and influence roadmaps
Attends trainings to further advance knowledge