Technology Product Analyst

State Farm•Dunwoody, GA

About The Position

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Human Resources & Development (HR&D) – Workforce Technology (WFT) is looking for a Technology Product Analyst to help modernize and optimize the HR&D technologies used by our workforce, with a strong focus on AI enablement. In this role, you will identify and prioritize AI opportunities, translate HR&D needs into well-defined use cases, and help deliver production-ready AI solutions that improve the employee experience and advance HR&D capabilities. The ideal candidate embraces Agile principles and continuous improvement, relentlessly seeks customer input, and thrives on working in a small, self-directed team. You’ll bring a blend of strategic thinking and technical curiosity—rapidly prototyping and validating solutions, evaluating performance and impact, and helping scale successful capabilities across the organization.

Requirements

Minimum of 2 years of experience in the following:
Working knowledge of AI concepts (including generative AI) and the ability to apply them to business workflows.
Demonstrated ability to research technology best practices and recommend practical paths forward.
Experience collaborating and executing work using Agile principles.
Strong written and verbal communication skills, including the ability to explain technical concepts in business terms.
Applicants are required to be eligible to lawfully work in the U.S. immediately. State Farm will not sponsor applicants for U.S. work opportunities.

Nice To Haves

Experience building or configuring solutions with Microsoft Copilot Studio and/or Power Platform.
Exposure to AWS-based solution patterns and services used in modern applications/AI (e.g., Amazon Bedrock and agent capabilities).
Familiarity with enterprise AI governance/risk processes and producing approval-ready documentation.
Experience designing AI-enabled workflows and defining evaluation criteria/quality metrics.
Vendor evaluation/management experience.
Ability to synthesize emerging tech research into clear recommendations.

Responsibilities

Lead and support end-to-end delivery of AI solutions (discovery through deployment and monitoring), leveraging platforms such as Microsoft Copilot Studio/Power Platform and AWS AI services.
Partner with HR&D stakeholders to facilitate AI use case identification, intake, submission, prioritization, and completion of enterprise AI risk and governance steps.
Research emerging technologies and trends relevant to workforce technology and synthesize findings into actionable recommendations (pilots, proofs of value, roadmaps).
Coordinate vendor engagement activities as needed (e.g., NDAs, technical deep dives, technology showcases) and contribute to comparative assessments.
Develop and enhance HR&D workforce technology strategies and implementation plans to meet current and future business needs.
Develop targeted communications (presentations, updates, training, and reporting) to share AI direction, progress, and outcomes with stakeholders.

Benefits

Compensation is based on a standard 38:45-hour work week.
Potential starting salary range: $66,071 - $130,000
Starting salary will be based on skills, background, and experience.
High end of the range limited to applicants with significant relevant experience.
Potential yearly incentive pay up to 15% of base salary.
Annual raise and bonus.
Robust health and wellbeing programs.
State Farm pays most of your healthcare premium.
Multiple healthcare plan options, including a high deductible plan.
All medical plans provide 100% coverage for in-network preventative care.
Access to vision, dental, telemedicine, 24/7 mental health professionals, and much more.
Educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
Fertility/IVF/adoption assistance.
College coaching.
National discount programs.
Interactive monthly financial workshops.
Free financial coaching.
Generous time off policies.
Opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days.
Matching Gift Program.
Good Neighbor Grant Program.
Employee Assistance Fund.
Free financial advisors.
401(k) plan with company contributions of up to 7% of your salary.