Restaurant Technology (RT) Product Analyst
About The Position
As a Restaurant Technology Product Analyst, you’ll play a key role in shaping the technology that supports our restaurants every day. You’ll help Make a Difference by translating real operational needs into technology solutions that improve efficiency, reliability, and the team member and guest experience. By listening to operators and partners, you’ll Serve with Heart, ensuring tools are practical, intuitive, and built for real‑world use. Working closely with Product, Engineering, Operations, and Support, you’ll Win as One, aligning teams around shared priorities. And by supporting pilots, rollouts, and continuous improvement, you’ll Move Forward Boldly, helping evolve restaurant technology across a growing, multi‑unit environment.
Requirements
- Bachelor’s degree or equivalent relevant work experience
- 2+ years of experience in product, analysis, technology, or operations roles
- Strong analytical and problem‑solving skills
- Ability to translate business needs into clear documentation
- High attention to detail and follow‑through
- Strong communication skills across technical and non‑technical teams
- Proven ability to collaborate in cross‑functional environments
- Comfort working in fast‑paced, evolving environments
Nice To Haves
- Experience supporting technology in restaurant, retail, or multi‑unit environments
- Familiarity with Agile delivery, product backlogs, or user stories
- Experience with pilots, rollouts, or change‑management support
- Exposure to operational analytics or performance reporting
- Experience working with third‑party vendors or technology partners
Responsibilities
- Support the full lifecycle of restaurant technology products from planning through rollout
- Gather, document, and refine business requirements, user stories, and acceptance criteria
- Partner with cross‑functional teams to understand operational needs and pain points
- Analyze feedback, pilot results, adoption metrics, and performance data
- Support testing, pilots, rollout readiness, and post‑launch reviews
- Assist with managing product backlogs, priorities, and release documentation
- Identify product gaps, workflow friction, and improvement opportunities
- Prepare reports, dashboards, and executive‑ready summaries for stakeholders
Benefits
- Competitive Weekly Pay
- Bonus Program that scales up to 2.5X payout potential based on company results
- 5 weeks PTO
- Flex Weeks
- Paid Corporate Holidays
- Paid Parental Leave
- 401(k) match $1/$1 up to 4%
- Competitive Medical, Dental and Vision Benefits
- Short-term and Long-term Disability Benefits
- Opportunities for Career Development and Growth
- Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
- Discounted Meals for You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and recognition for all you do
- Retirement Celebration Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
