Technology Product Owner

Roche • Mississauga, ON

2d • CA$115,328 - CA$151,368 • Onsite

About The Position

The Technology Product Owner Specialist (PO) or Sub-Product Owner in Roche PT's Network Quality QA/QC Operational Systems team plays a pivotal role in standardizing and optimizing the systems and technology that power Quality operations and data insights. The PO is responsible for defining and implementing the overall Technology strategy for PT Quality, acting as the Global Product Owner for applicable PT technologies. A core function of the role is translating complex business use cases and requirements into standardized, compliant technology solutions, requiring a blend of technical expertise and business acumen. The PO collaborates with cross-functional teams, including Business, IT, and Validation, to ensure that high-quality, innovative solutions are defined, developed, and implemented. The role also involves managing the global master data entity and assisting the organization with expertise during regulatory inspections and the resolution of deviations. This position requires a collaborative and open-minded individual who is capable of maintaining and transforming integral technologies while valuing continuous learning. The successful candidate must be someone who thoughtfully challenges ideas, prioritizes impactful work, and can be relied upon to operate in the best interest of the team, thriving in a dynamic work environment.

Requirements

• 7+ years of experience in Veeva Quality Vault or equivalent Quality platform management—specifically Veeva QMS and Veeva Quality Docs.
• Bachelor’s or Master’s degree in Life Sciences, Computer Science, or a related field (or an equivalent qualification like a Federal Diploma of Higher Education) combined with a proven track record in formulating long-term computer system strategies.
• Strong understanding of data integrity, data analytics, and software validation within validated or controlled pharmaceutical/healthcare environments (GMP, FDA, GxP).
• Highly skilled at utilizing Agile methodologies and possess exceptional communication skills to convey technical findings and recommendations to both technical and non-technical audiences.
• Skilled at utilizing Agile methodologies to manage product backlogs and successfully adapting iterative delivery to meet strict computer system validation (CSV) and GxP release requirements.
• Possess a technical foundation paired with sharp business acumen, allowing you to troubleshoot intricate system issues, navigate escalation paths through ServiceNOW, and adapt setups to meet diverse site-specific needs.

Responsibilities

• Serve as a global Technology PT Product Owner for QMS technologies (specifically Quality Vault QMS but can include Veeva Quality Docs), effectively translating complex business requirements into standardized technical solutions.
• Direct the entire system lifecycle—including upgrades, system replacements, and retirements—while strictly adhering to established change management processes.
• Partner closely with key Business Stakeholders and IT to define the product vision, align roadmaps, manage feature backlogs, and prioritize system enhancements.
• Act as the dedicated Business Data Steward, ensuring unwavering GxP compliance, strict data governance, and adherence to global quality policies.
• Mobilize and lead high-performing, cross-functional teams spanning global Learning departments, business stakeholders, IT partners, and validation functions.
• Drive continuous improvement initiatives, manage deviations and CAPAs, and oversee master data validation within validated quality systems.
• Manage the integration and structural nuances of the Veeva QMS and or Quality Docs ecosystem, ensuring seamless data flow, reporting, and interface connectivity across global manufacturing and commercial sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior