Technology Partnership Manager - Alia

Dotdigital•Jacksonville, IL
•Hybrid

About The Position

Dotdigital is seeking a Technology Partner Manager to lead and cultivate relationships with technology partners, including Shopify. This role is crucial for identifying strategic partners, driving mutual commercial value, and generating revenue through technology-partner referrals. As the first person in this specific role, you will shape Alia's technology partner program, acting as the primary point of contact for these partners and sculpting the program's structure. The position offers a unique opportunity to build a proactive activation strategy for a channel that has historically relied on inbound and organic referrals.

Requirements

  • Established network within the Shopify ecosystem, ideally spanning platform/marketing technology partners.
  • Track record of building and monetizing partner relationships that drove measurable referral revenue.
  • Working technical understanding of the Shopify ecosystem to evaluate potential partners' products, integration depth, and audience overlap.
  • Ability to independently identify and prioritize partners with high capacity to refer business.
  • Comfort translating product and positioning knowledge into a partner point of view.
  • Proven ability to manage hundreds of concurrent partner relationships without letting any go cold.
  • Highly organized, with a system (CRM, tracking, cadence) for managing a large partner portfolio.
  • Experience running partner enablement (training, education, ongoing engagement).
  • Excellent written, verbal, and in-person communication skills.
  • Genuinely enjoys people; builds trust quickly and makes partners want to engage.
  • Confident presenting to and educating both individual reps and partner teams.
  • Comfortable and effective working remotely, with strong self-management and proactive communication habits.
  • Enjoys travel and in-person events (conferences, partner summits, meetups).
  • Prior experience in a partnerships, business development, or channel role, ideally in SaaS or e-commerce.

Responsibilities

  • Manage all incoming technology-partnership requests and identify suitable partners.
  • Proactively add mutual value in strong-fit partnerships.
  • Help craft the structure of Alia's technology partner program.
  • Own education and enablement for technology partners.
  • Grow revenue and go-to-market (GTM) value through technology partnerships.
  • Initiate co-marketing efforts with warranted partners (e.g., joint case studies, white papers, webinars, blog posts, social promotion).
  • Travel for and participate in events and conferences to represent Alia and its technology partnership program.
  • Build a proactive activation strategy for the partner channel.
  • Keep partners informed on new feature releases and relevant updates.
  • Coordinate cross-functionally with sales, product, and support teams to provide adequate partner support.
  • Maintain a revenue mindset around enabling and activating partners.

Benefits

  • Dental
  • Medical
  • Vision
  • 401K
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