Technology Operations Director

Gulf Coast Automation Group•Chicago, IL

1d•$150,000 - $180,000•Onsite

About The Position

TalentFish is casting a line for a Technology Operations Director to lead the operational backbone of a fast-growing wealth management technology organization. This role goes well beyond traditional project management — you'll run the tech team's operating rhythm, manage IT finance and vendor relationships, drive cybersecurity and compliance readiness, and ensure every partner firm has a best-in-class technology experience. If you thrive at the intersection of strategy, operations, and execution, this is your seat. Our client is scaling rapidly through acquisition, building the technology platform that powers a growing portfolio of RIA firms. Each acquisition brings new systems, teams, and expectations, and this role ensures the tech organization runs with discipline and clarity so the company can scale without losing speed, quality, or trust.

Requirements

10–15 years in technology operations, IT strategy, or program management roles
Experience managing IT budgets, cost allocations, or vendor financials
Track record of managing MSP or vendor relationships
Familiarity with cybersecurity programs, compliance technology, or IT governance
Strong project management skills — comfortable owning Rocks, milestones, and cross-functional delivery
Experience in RIAs, roll-ups or aggregators, wealth management, or multi-site environments
Authorization to work in the U.S. without current or future visa sponsorship

Responsibilities

Help shape technology departmental strategy and identify and drive priority strategic initiatives
Run the technology team's operating cadence — meetings, reporting, planning cycles, and quarterly Rocks
Lead project management and oversight of quarterly Rocks and IT strategic initiatives
Own Technology's key reporting and stakeholder management activities
Manage IT finance, including budgeting, forecasting, and partner firm IT cost allocations
Oversee the MSP relationship — performance, escalations, and continuous improvement
Support management and operations of the cybersecurity program
Lead new partner firm onboarding to MSP, compliance technology, and core IT services
Own the RIA technology experience and Net Promoter Score — track, measure, and improve how partner firms experience the technology
Coordinate across product, engineering, and vendor partners to keep initiatives aligned and moving
Own work management and project delivery tooling — evaluate, implement, and optimize the tools the team runs on
Manage inventory of PC hardware and peripherals