Technology Manager (Software Development)

American Electric Power•Austin, TX
•$136,539 - $177,503

About The Position

The Technology Manager is responsible for the strategy, delivery, support, and modernization of technology solutions that enable the electric transmission engineering organization. The role partners with Transmission Planning, Protection & Control, Substation Engineering, Line Engineering, and Telecommunications teams to deliver reliable, secure, and scalable capabilities supporting transmission-system planning, design, construction, operation, and maintenance. The manager is the primary liaison between business leadership and IT, translating engineering priorities into technology roadmaps aligned with enterprise architecture, cybersecurity, regulatory requirements, and operational excellence. The role leads a software application development team and manages the Transmission Engineering application portfolio, technology roadmap, project delivery, service operations, and organizational adoption. It includes direct leadership and development of IT professionals, collaboration with engineering leaders and enterprise technology teams, management of vendors and external delivery partners, and responsibility for prioritization, resources, risk, performance, and continuous improvement. Decisions are guided by policies, procedures, and business plans, with guidance and oversight from a senior manager.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field; the posting also states that a degree in computer science, engineering, business, or a related technical field is required, and an equivalent combination of education and related experience may be considered.
  • 8 or more years of progressive IT leadership experience.
  • 8 or more years of technology experience.
  • Experience supporting electric utility Transmission Engineering organizations.
  • Strong understanding of transmission planning, engineering, design, and asset management processes.
  • Experience managing enterprise application portfolios.
  • Knowledge of cloud technologies, system integration, and cybersecurity.
  • Demonstrated success leading cross-functional teams and strategic initiatives.
  • Experience leading software development teams.

Nice To Haves

  • 4–6 years of direct supervision experience.
  • Experience with utility technologies such as Maximo, PLS-CADD, or engineering analysis platforms.
  • Experience with AWS, Snowflake, Autodesk, and enterprise integration platforms.
  • Knowledge of NERC CIP, FERC, and utility regulatory requirements.
  • PMP, ITIL, SAFe, or Agile certifications.

Responsibilities

  • Develop and execute the technology strategy supporting Transmission Engineering.
  • Build partnerships with engineering leadership to understand business priorities and emerging needs.
  • Create multi-year technology roadmaps aligned with modernization initiatives.
  • Drive standardization, simplification, and application rationalization.
  • Serve as the primary IT relationship manager for Transmission Engineering organizations.
  • Facilitate technology planning, prioritization, funding, and governance.
  • Translate engineering challenges into actionable technology solutions and align business value with IT investments.
  • Lead delivery and support for engineering design and modeling systems, PLS-CADD and engineering design tools, document and drawing management solutions, data analytics and reporting platforms, and system integrations and APIs.
  • Manage the Transmission Engineering application portfolio and prioritize initiatives based on business value and risk.
  • Oversee project execution from planning through implementation and ensure successful adoption and organizational change management.
  • Maintain system availability and application performance; drive automation and process optimization.
  • Establish service-level objectives and operational metrics, and lead incident, problem, and lifecycle management activities.
  • Partner with Enterprise Architecture to define future-state capabilities and promote reusable platforms and enterprise standards.
  • Evaluate emerging technologies, including AI, digital engineering, cloud platforms, and advanced analytics.
  • Improve data accessibility and interoperability across engineering systems.
  • Lead, coach, and develop a high-performing team of IT professionals, fostering collaboration, accountability, and continuous learning.
  • Manage vendor relationships and external delivery partners, and build succession plans and technical capabilities across the team.
  • Make decisions, assess risk, prioritize and track tasks, assign projects, develop employees, provide performance feedback, motivate and build the team, communicate and plan, allocate resources, control costs, resolve problems and conflicts, and support customer service and client relations.
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