Senior Manager - Software Development Engineering (Technology & AI)

CVS Health•Richardson, TX

7d•$118,450 - $236,900•Remote

About The Position

CVS Health is seeking a Senior Manager, Software Engineering to lead, grow, and develop high-performing engineering teams responsible for designing, building, and modernizing mission-critical systems for its Claims Adjudication and Pharmacy Benefit Management (PBM) organization. This people-and-delivery leadership role is accountable for team performance, delivery execution, and engineering excellence. The manager owns technical direction for teams building scalable, reliable, cloud-native software that continues to integrate with legacy platforms such as IBMi/AS400 and PBM adjudication systems such as RxClaim. The role advances CVS Health’s transition toward modern, AI-driven, cloud-native, microservices-based platforms and open-source engineering practices. It champions CI/CD, sound architecture, and responsible adoption of AI and GenAI developer tools while preserving engineering fundamentals. The manager partners with senior leadership, product, and architecture to translate strategy into roadmaps and dependable execution, leading engineers, engineering leads, and cross-functional software, AI, and quality engineering partners. The position calls for people leadership, delivery execution, technical credibility in Java/Spring and microservices architecture, cloud modernization, and cross-functional and executive stakeholder management. The manager remains engaged enough to guide solution architecture and design decisions, while focusing on developing talent and delivering outcomes rather than serving as a hands-on individual contributor. Remote work in the U.S. may be considered for the right candidate.

Requirements

At least 7 years designing, developing, and delivering highly scalable software applications and distributed systems.
At least 3 years leading, managing, mentoring, and developing software engineering teams in a people-management capacity.
At least 5 years leading technical deliverables and driving successful project execution in Agile/Scrum environments.
At least 3 years designing and implementing microservices and API-based architectures.
At least 3 years working with public cloud platforms such as AWS, Azure, or GCP.
At least 3 years establishing modern engineering practices, including CI/CD deployments and environment promotion, automation, and disciplined Git branching.
At least 1 year driving or governing responsible adoption of AI/GenAI developer tools across teams while ensuring engineers retain engineering fundamentals and can validate and correct AI-generated output.
Excellent communication and stakeholder-management skills, including the ability to engage technical and non-technical audiences in a fast-paced, matrixed environment.
Experience with cloud-native architectures, DevOps practices, CI/CD pipelines, and modern software engineering methodologies.
Bachelor’s degree in computer science, engineering, or a related field, or equivalent experience.

Nice To Haves

Functional knowledge and experience supporting pharmacy technology solutions, ideally in PBM or claims adjudication.
At least 5 years of hands-on Java and Spring/Spring Boot application development.
Experience leading enterprise technology modernization and transformation, including legacy-to-cloud-native transitions and integrations with systems such as RxClaim or IBMi/AS400.
Experience delivering software under HIPAA/PHI or comparable regulated data-handling controls, including secure-SDLC, change management, and audit readiness.
Experience guiding responsible adoption of GenAI and AI developer tools such as OpenAI, Copilot, Gemini, Claude, and MCP across engineering teams.
Experience in healthcare, financial services, enterprise SaaS, or another regulated industry, with a record of improving operational and delivery metrics and optimizing cloud cost.
Strong decision-making, organizational, and stakeholder-management skills, including conflict resolution and aligning cross-functional, matrixed teams.
Leadership competencies including a customer-first mindset, strategic thinking paired with strong execution, emotional intelligence and people leadership, and a continuous-improvement and innovation mindset.
Relevant AWS, Azure, or GCP cloud or DevOps certifications.
An advanced degree.

Responsibilities

Lead, mentor, and develop engineers and engineering leads across software, AI, and quality engineering, fostering collaboration, accountability, continuous learning, and engineering excellence.
Own hiring, onboarding, coaching, performance management, career development, and retention.
Manage team headcount and capacity planning, budgets and cost centers, and cloud-spend optimization.
Manage blended capacity across employees, offshore and nearshore partners, and vendors, coordinating work allocation, quality, and delivery accountability across time zones and contract boundaries.
Define team goals, OKRs, and performance metrics aligned with organizational strategy; track delivery, quality, and productivity to support predictable execution.
Partner with senior leadership, product teams, architects, and business stakeholders to define and execute engineering strategies, roadmaps, and technical solutions.
Drive delivery of scalable, reliable, high-performing software and establish and enforce engineering best practices, quality standards, and operational excellence.
Manage delivery using Scrum/Agile methodology.
Own production health and reliability for the mission-critical systems supported by the teams.
Guide solution architecture, system design, engineering process improvements, and modernization across cloud-native and microservices platforms, including transitions from IBMi/AS400 and RxClaim while maintaining reliability and integration.
Champion modern, open-source engineering practices.
Coordinate across cross-functional and matrixed teams to manage priorities, mitigate risks, resolve conflicts, communicate project status, and execute strategic initiatives and business outcomes.
Ensure platforms meet healthcare/PBM security, privacy, and regulatory obligations, including HIPAA and PHI/PII handling, secure-SDLC and change-control discipline, and audit readiness; partner with security, privacy, and compliance functions to manage engineering risk.
Communicate technical strategy, trade-offs, risks, and progress clearly to executive and non-technical audiences.