Technology Lab & Server Technician
About The Position
The STEM Technology Lab & Server Technician provides dedicated technical support for Engineering Technology (ET), Engineering, and Computing laboratories, including an on-premises cybersecurity lab with servers, firewalls, and switches. The role is primarily responsible for the operational readiness and technical uptime of the division’s lab infrastructure, providing consistent, specialized, year-round coverage to keep teaching labs, servers, and scientific equipment ready for instruction. The position also supports institutional effectiveness by collaborating with department members and/or the Compliance, Assessment and Research team on planning, assessment, data collection, and reporting for continuous improvement of the college. Employees are expected to provide service in a pleasant, helpful, and effective manner to students and other members of the College community. The employee classification is Special Projects. New Jersey residency is required unless exempt under the New Jersey First Act.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related STEM field.
- At least one year of experience in systems administration or hands-on laboratory technical support.
- Experience with virtual machine environments, server maintenance, and network configuration.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently with minimal supervision.
- Excellent communication and interpersonal skills for faculty and student interaction.
- Knowledge of lab safety protocols and best practices.
Nice To Haves
- CompTIA Network+, Server+, or Security+ certification.
Responsibilities
- Prepare, set up, and maintain Physics, Engineering/ET, and Cybersecurity labs for scheduled sessions.
- Manage and maintain the Cybersecurity server lab environment, including virtual machines and network configurations.
- Provide hardware and software support for computing labs used by ET and Engineering programs.
- Troubleshoot technical issues during lab sessions to minimize instructional downtime.
- Maintain inventory of lab supplies, equipment, and consumables.
- Supervise and train student lab workers.
- Ensure compliance with lab safety protocols and equipment maintenance schedules.
- Assist faculty with integrating technology into lab curriculum.
- Collaborate with department members and/or the Compliance, Assessment and Research team on planning, assessment, data collection, and reporting for continuous improvement of the college.
- Provide pleasant, helpful, and effective service to students and other members of the College community.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
