Technology Intern

Red River Employees Federal Credit Union • Texarkana, TX

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About The Position

This internship opportunity is designed for college students enrolled in information technology, information security, cybersecurity, or related programs at Texas A&M-Texarkana who are seeking valuable hands-on experience in a secure financial services environment. The intern will work closely with IT and/or IS teams to support daily operations, assist with technology initiatives, and contribute to projects focused on system reliability, data protection, and secure service delivery. The intern will gain firsthand experience supporting the IT and IS operations of a credit union, including network systems, hardware/software support, digital services, and cybersecurity controls. They will develop practical knowledge of information security principles, including data protection, access management, risk management, and regulatory compliance within a financial institution. Additionally, they will enhance problem-solving and communication skills by assisting staff with technical issues, documenting processes, and participating in team discussions. The intern will also gain exposure to IT tools, ticketing systems, monitoring platforms, and security technologies commonly used in the financial service industry, and develop an understanding of how technology supports member service, operational efficiency, and regulatory requirements.

Requirements

• Pursuing a Bachelor’s or Master’s degree in Information Technology, Information Security, Cybersecurity, Computer Science or related field at Texas A&M-Texarkana
• Competent computer skills and familiarity with standard office and technology equipment.
• Ability to work independently and manage multiple tasks.
• Excellent written and verbal communication skills
• Ability to interact, communicate, and collaborate effectively while maintaining a high level of professionalism.
• Must maintain a neat and professional appearance.
• Ability to follow the core values of Team-focused, Excellence, Authenticity, and Leading in Innovation.

Responsibilities

• Learn routine and specific duties within the IT and IS functions
• Assist with maintaining and supporting computer systems, applications, hardware, and network components.
• Support IS efforts by helping review access controls, documentation, policies, and compliance requirements.
• Assist in monitoring system performance, security alerts, and service tickets under supervision.
• Help document procedures, technical guides, and security processes.
• Participate in special projects and technology initiatives, including system upgrades, security awareness efforts, and process improvements.
• Maintain accuracy of confidentiality, and integrity of all system data and information.
• Adhere to all RRCU policies, procedures, and security standards.

What This Job Offers

• Career Level: Intern