Technology Integration & Support Engineer
About The Position
Guardian Dentistry Partners is seeking an experienced Technology Integration & Support Engineer for a 1-year contract role. This position will support technology operations across their network of dental practices, focusing on MSP management, dental technology, PMS conversions, Microsoft 365 administration, system integrations, and practice-level technology support. The ideal candidate has hands-on experience with Managed Service Providers (MSPs) and/or dental practice technology, and can manage multiple priorities in a fast-paced, distributed environment. At the end of the contract, business and technology needs will be reevaluated for potential future opportunities.
Requirements
- 3+ years of experience working with an MSP and/or dental practice technology.
- Hands-on experience with PMS conversions.
- Experience with one or more dental PMS platforms such as Denticon, Dentrix, Open Dental, or Eaglesoft.
- 3+ years of experience with Microsoft 365, Azure/Entra ID, and identity/access management.
- Hands-on experience with Microsoft Intune, Conditional Access, and endpoint management.
- Strong organizational, project coordination, and problem-solving skills.
- Ability to work independently while collaborating across a remote organization.
- Must reside in the United States.
Nice To Haves
- Dental or DSO experience.
- Experience managing MSP/vendor relationships.
- Experience with SharePoint Online, Teams, Power Platform, Power Automate, or SSO.
- Experience training end users on PMS or technology systems.
- Bachelor's degree in IT, Computer Science, or related field.
Responsibilities
- Lead technology onboarding and PMS conversions during practice transitions.
- Partner with and manage external MSPs, including coordinating service requests, dispatches, escalations, and resolutions.
- Support core platforms including Denticon, Microsoft 365, Teams, SharePoint, EDR, and RMM.
- Manage employee onboarding/offboarding, access, equipment, and technology setup.
- Administer Microsoft Intune, Entra ID, Conditional Access, IAM, endpoint compliance, and device lifecycle management.
- Manage domains, DNS, technology orders, and internal IT tickets through Freshdesk.
- Support SharePoint, Teams, Power Platform, Power Automate, and SSO integrations.
- Partner with technology vendors and third-party dental platforms such as Jarvis and Dental Intelligence.
- Maintain security best practices related to MFA, endpoint protection, access control, and HIPAA compliance.
- Collaborate with Operations, Finance, Clinical, and Revenue Cycle teams to ensure technology supports business needs.
Benefits
- $70,000 – $85,000 + performance-based bonus opportunity
- 1-year contract position with benefits
- 401(k) with company match
- Medical, Dental & Vision Insurance
- Generous PTO + paid holidays
- Remote role with flexibility and autonomy
- Opportunity to work with a rapidly growing Dental Partnership Network
- Exposure to enterprise-level technology integrations and large-scale projects
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
