Information Technology Support Engineer
National Computer Systems•Piscataway Township, NJ
•$50 - $70•Hybrid
About The Position
We are seeking an Information Technology Support Engineer to provide L2 level end-user support for a site with approximately 200 users in Augusta, GA. This role involves managing desktop/laptop support, system imaging, Windows OS deployment, software installation and configuration, and general technical support. You will also be responsible for user onboarding and offboarding processes, and will utilize your knowledge of Active Directory (AD), DNS, DHCP, and Microsoft 365 services.
Requirements
- 5-7+ years of experience as an IT Support Engineer.
- Proficiency in L2 level end-user support.
- Experience with desktop/laptop support.
- Experience with system imaging.
- Experience with Windows OS deployment.
- Experience with software installation/configuration.
- Strong technical support skills.
- Experience with user onboarding/offboarding.
- Knowledge of AD, DNS, DHCP, and Microsoft 365 services.
Responsibilities
- Provide L2 level end-user support for approximately 200 users.
- Manage desktop and laptop support.
- Perform system imaging and Windows OS deployment.
- Install and configure software.
- Provide technical support.
- Manage user onboarding and offboarding processes.
- Utilize knowledge of AD, DNS, DHCP, and Microsoft 365 services.
Benefits
- Flexible work from home options available.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
