Technology Engineer - Associate (1041) - Applications Specialty - Citywide (C00086)
About The Position
Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing technology. Serves as assistant technical contributor for systems or platforms. The 1041 Technology Engineer Associate is the entry level in the Engineer series. The class is distinguished from the 1042 Technology Engineer by the complexity of the systems or networks supported. Positions at this level perform a significant portion of the work assigned to the journey level, but without the independence or full responsibility expected of positions at the journey level. Assignments are generally limited in scope and are set within procedural frameworks established by higher level positions. As experience accrues, the incumbent performs with increasing independence. Work requires incumbents to exercise some judgement in selecting appropriate established guidelines to follow. Significant deviations require prior approval. Interpretation of general administrative or operational policies is sometimes necessary. The Technology Engineer series is distinguished from the Technology Analyst/Designer series as the Technology Engineers build, implement, and maintain core technology infrastructure, whereas the Technology Analyst/Designers analyze business needs, designs systems and services, and oversee implementation and ongoing improvement.
Requirements
- An associate degree in computer science, computer engineering, information systems, or a closely-related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].
- One year of experience in analyzing, installing, configuring, enhancing and/or maintaining the components of a system or platform may be substituted for the required degree.
- Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
- Ability to develop web apps using programming tools (e.g., Drupal)
- Ability to troubleshoot problems
- Analytical thinking
- Knowledge of the functions of the hardware & software components that comprise application systems
- Knowledge of analysis and evaluation techniques to design, implement & troubleshoot systems
- Knowledge of standard database platforms (e.g., SQL)
- Ability to identify complex problems and implement solutions with minimal disruption
Responsibilities
- Supports platform services, APIs, integration services, commercial software packages, internally developed applications, and web services.
- Assists with customizing and adding new features to platform services, commercial software packages, and internally development applications according to end user requests.
- Assists with day-to-day operations of various platform services and applications.
- Assists with designing and building new platform capabilities, API services, and applications based on customer's requirements and specifications.
- Assists with and performing tests for platform services and applications, fixes problems as they arise and assists with product launches.
- Provides technical support and helps to troubleshoot problems related to platform services and applications.
- Assists with writing technical documentation and uses best software development and delivery practices regarding version control and testing.
- Assists with performing software upgrades and helps to keep track of software licensing.
Benefits
- Employee Benefits Overview
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
