Technology Enablement & Adoption Specialist

ProPetro Services, Inc•Midland, TX

23h•Onsite

About The Position

The Technology Enablement & Adoption Specialist supports ProPetro’s digital transformation by driving user adoption of enterprise technologies, including AI tools and business applications. This role is responsible for developing training programs, supporting change management initiatives, and enabling employees to effectively leverage new technologies in their day-to-day work. The position partners closely with IT, PMO, and business stakeholders to promote AI literacy, optimize user experience, and ensure successful rollout and adoption of technology solutions.

Requirements

Bachelor’s degree in Information Technology, Business, Organizational Development, or related field preferred
2–5 years of experience in training, change management, IT enablement, business analysis, or related role
Experience developing and delivering training programs or learning content
Exposure to AI tools (e.g., Copilot, ChatGPT, Claude, etc.) or enterprise applications preferred
Familiarity with change management principles and user adoption strategies
Strong communication and presentation skills; ability to explain technical concepts to non-technical audiences
Strong organizational skills with the ability to manage multiple initiatives simultaneously
Experience with documentation, knowledge base tools, or training platforms preferred
Proficiency in Microsoft Office 365; experience with PowerPoint, SharePoint, or training tools preferred
Highly collaborative with a proactive, problem-solving mindset

Responsibilities

Develop and maintain an enterprise AI literacy curriculum to support responsible and effective use of AI tools
Design and deliver role-based training programs (e.g., Copilot for Finance, Claude for IR)
Lead training delivery for enterprise applications, systems, and new technology implementations
Support change management efforts for IT and digital transformation initiatives, including communication, training, and adoption tracking
Build and enable a network of AI Champions across the organization to support peer learning and adoption
Own and maintain the technology knowledge base, including documentation, training materials, and user guides
Develop and manage prompt libraries and governance for AI tool usage to ensure consistency, effectiveness, and compliance
Partner with IT PMO and project teams to embed training and adoption strategies into project plans and system rollouts
Gather user feedback and adoption metrics to continuously improve training programs and user experience
Identify gaps in user knowledge and recommend targeted enablement initiatives
Provide ongoing support, coaching, and guidance to users on technology tools and best practices
Stay current on emerging AI tools, digital trends, and training methodologies to enhance program effectiveness
Maintain compliance with Health, Safety, and Environment (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)
Other duties as assigned