Technology Educator

MNP•Toronto, ON

151d•CA$60,000 - CA$70,000•Hybrid

About The Position

Make an impact as we strengthen our Digital Collaboration practice in the role of Technology Educator. Join a growing team of technology enthusiasts who are passionate about helping people confidently adopt modern workplace tools, collaboration platforms, and digital ways of working. As a Technology Educator, you will work closely with clients to understand their learning needs, build practical training experiences, and support successful onboarding, adoption, and long-term engagement with technology solutions. This role is ideal for someone who enjoys translating technology into clear, useful learning experiences that help people work smarter.

Requirements

1–2 years of experience in a training, education, or technology adoption role
Strong facilitation skills with the ability to engage diverse audiences
Experience delivering both instructor-led and virtual/e-learning programs
Excellent client service mindset with strong professionalism and communication skills
Comfort with learning and adopting new technologies quickly
Strong problem-solving, organization, and multitasking capabilities
High attention to detail with a creative approach to learning design

Nice To Haves

Background in education, instructional design, or related field is considered an asset

Responsibilities

Collaborate with clients to assess learning needs and design practical training strategies that support technology adoption and user success
Leverage client insights to support onboarding, adoption, and expansion outcomes
Develop engaging training materials, including session plans, job aids, quick reference guides, and supporting resources aligned to business objectives
Facilitate dynamic training sessions, both virtual and in-person, that improve learner engagement, confidence, and knowledge retention
Stay current with emerging technologies and platform updates to keep training content relevant and practical
Partner with internal teams, including Sales, to support pre-sales conversations and identify opportunities for education and adoption services
Provide exceptional client support for education and adoption programs, ensuring a seamless customer experience
Manage pre- and post-training communications, including follow-ups, feedback collection, and continuous improvement activities
Contribute to the ongoing enhancement of learning assets, delivery methods, and adoption best practices