Technology Delivery Manager

PrudentRX

3d • Remote

About The Position

The Delivery Manager is responsible for ensuring consistent, predictable delivery of business outcomes, through software and technology, by aligning people, priorities, and processes across all domains. This role operates as the central point of accountability for delivery performance, partnering with Product Owners (POs), engineering teams, and business stakeholders to ensure that prioritized work is executed efficiently and effectively. The Delivery Manager does not own product priorities or requirements but ensures that delivery systems are optimized to support successful execution across all IT initiatives.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience).
• 7+ years of experience in technology delivery, program management, or related roles.
• 3+ years of leadership experience managing cross-functional teams.
• Strong understanding of Agile and hybrid delivery methodologies.
• Proven ability to manage competing priorities and optimize delivery performance.
• Excellent communication and stakeholder management skills.
• Proficiency with Agile delivery tools (e.g., Jira, Azure DevOps).

Nice To Haves

• Experience in healthcare, SaaS, or enterprise technology environments.
• Familiarity with EOS (Entrepreneurial Operating System) principles.
• Experience implementing delivery metrics and performance management frameworks.

Responsibilities

• Lead, manage, and hold accountable Product Owners and Scrum Masters to ensure successful execution of work.
• Optimize and rebalance resources (development, QA, data, Salesforce) across domains and pods to meet changing demand.
• Monitor and improve delivery system performance, including sprint reliability, throughput, and cycle time.
• Identify and resolve cross-domain conflicts, dependencies, and resource constraints.
• Standardize and continuously improve delivery processes, reporting, and operational practices.
• Ensure that prioritized work is properly staffed, sequenced, and delivered.
• Partner with Scrum Masters to maintain consistency in Agile practices across teams.
• Establish and monitor KPIs related to delivery performance and system health.
• Provide transparency into delivery risks, capacity, and performance to leadership and stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level