Technology Coordinator

Marsh McLennan•Aliso Viejo, CA

1d•Onsite

About The Position

The Employee Health & Benefits Technology Coordinator will support the San Diego Employee Health & Benefits Technology Advisor in regard to technology solutions for our clients. This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions. This position interacts with and provides service to a large group of internal associates / offices and has high levels of contact with external vendors. The Technology Coordinator must be positive and approachable, and work effectively with diverse personalities.

Requirements

2+ years of experience in health and welfare products / market and specifically in the field of technology
Professional history must show increasing levels responsibility directly related to the performance of the above duties
Strong familiarity with the Employee Benefits marketplace to include unique business industry needs, educational and professional development associations, carriers, and other broker agencies.
Strong knowledge of and experience with alternative funding and plan designs
Current technical knowledge and understanding of Employee Benefit federal and state legislation.
Knowledgeable of HRIS systems and benefits administration systems
Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel and PowerPoint) with the ability to operate standard office equipment is required
Ability to make independent decisions and use good judgment in addressing and servicing client and team needs
Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
Skill in organizing resources and establishing priorities
Demonstrated ability to resolve problems and present results neatly, with clarity and precision in oral and written form
Demonstrated ability to develop, plan, and implement short- and long-range goals
Obtain and maintain a valid, unrestricted California Health & Accident and Life Only License and meet continuing education requirements
Maintain a valid Driver’s License & have reliable transportation

Nice To Haves

Bachelor degree strongly preferred

Responsibilities

Support the San Diego EH&B Technology Advisor with reviewing and recommending systems for best client fit such as, but not limited to: HRIS Payroll Benefit Administration Platforms (including proprietary)
Setup and/or Review/Test platforms to ensure configuration of benefits and plan design
Conduct calls with current service partners as necessary, to assist teams and clients with concerns or issues
Draft, manage and oversee RFP selection process for clients HRIS and/or Benefit Administration Platforms implementation
Ensure EDI feeds are implemented and actively transmitting data to carriers and vendors
Work with carriers, service partners and internal teams on EDI and API integration issues
Conduct training for the client service teams when new functionality is released on various platforms & provide one on one trainings as needed
Stay abreast of industry trends and new market entrants as the HCM/HRIS market landscape evolves, Including support of vendor review
Review and audit client listing against Benefit Point to ensure accuracy of clients on platform
Manage monthly invoices and Producer Chargeback reporting
Act as system administrator to manage internal user updates
Provide carrier and vendor eligibility coordination support