Technology Consultant MECM - CTJ - Poly

Microsoft•Reston, VA

19d•$101,800 - $207,600

About The Position

The Technology Consultant MECM collaborates with internal stakeholders during pre-sales to understand business and security requirements, provide technical and industry input, shape solution offerings, support proposals and statements of work, and advise on staffing and skills for delivery. The role maps customer and partner needs to Microsoft technology adoption and optimization, communicates solution value, identifies risks and mitigations, and supports executive-level customer relationships and satisfaction recovery. The consultant implements and oversees solutions and workstreams across domains, aligned with architecture and security requirements. The position also supports business development, intellectual property management, operational compliance, readiness and technical learning, project planning and documentation, and knowledge sharing. Preferred technical focus includes Microsoft Endpoint Configuration Manager (MECM), formerly SCCM, enterprise endpoint deployment and lifecycle management, and hybrid MECM/Intune environments, including work in classified and highly regulated settings.

Requirements

Bachelor's degree in Computer Science, Engineering, Finance, Business, or a related field and 3+ years of leadership experience in a relevant area of business, or equivalent experience.
Must have an active U.S. Government Top Secret clearance with access to Sensitive Compartmented Information (SCI), based on an SSBI with Polygraph.
Must meet Microsoft, customer, and/or government security screening requirements, including clearance verification and the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
U.S. citizenship is required and will be verified due to citizenship-based legal restrictions.
Ability to maintain or obtain the required U.S. Government clearance and customer screening requirements.

Nice To Haves

Technical certifications relevant to the domain or service line, such as Azure or Modern Work.
Delivery certification, such as Security +.
Advanced expertise in MECM/SCCM architecture, administration, and optimization.
Experience designing and implementing enterprise-scale operating system deployment solutions and endpoint lifecycle management processes.
Strong knowledge of software packaging, application deployment, patch management, vulnerability remediation, and compliance reporting.
Experience integrating MECM with Microsoft Intune and supporting hybrid modern endpoint management environments.
Ability to troubleshoot complex endpoint management issues across large, distributed enterprise environments.
Experience supporting classified government, defense, intelligence community, or other highly regulated environments with stringent security and compliance requirements.
Familiarity with Windows endpoint security baselines, Zero Trust principles, and federal cybersecurity frameworks.
Knowledge of PowerShell and other automation or scripting technologies for operational efficiency and endpoint management.
Experience collaborating with infrastructure, security, and operations teams to deliver secure and reliable endpoint services.
Relevant Microsoft certifications in endpoint management, Windows administration, or Microsoft cloud technologies.

Responsibilities

Identify opportunities to expand or accelerate cloud and Microsoft technology adoption and consumption, articulate product and service value propositions, and help develop new offerings.
Drive innovation and digital transformation and ensure use of existing intellectual property.
Leverage, modify, or create reusable intellectual property; provide feedback on managed IP, identify gaps, review materials for harvesting and curation, and ensure IP is logged for consumption.
Improve Industry Solutions offerings and Managed Standard Offerings by collaborating with portfolio and solution teams and providing feedback.
Complete operational readiness and compliance tasks accurately and on time, follow Microsoft policies and security standards, and guide team members in operational compliance.
Collaborate with internal stakeholders in pre-sales to understand business and security requirements, shape solutions, and support proposals and statements of work.
Provide input on staffing and skills for delivery and ensure subject matter expert involvement to define security capacity.
Learn relevant technologies and services, obtain advised accreditations and certifications, identify readiness plans, participate in technical communities, conduct training, and mentor team members.
Follow the RICC capacity process and maintain tools with current skills and availability.
Participate in project planning, identify risks and dependencies, develop project documents, generate and deliver Work Breakdown Structures, and assist with steering committee preparation.
Communicate planned solution value to customers and partners and identify technical, business, and security risks and mitigations.
Manage schedules and communicate with project leads; share lessons learned with workgroups and the consultant community.
Proactively manage executive-level customer, partner, and stakeholder relationships, identify satisfaction issues and root causes, and establish recovery actions in coordination with account teams.
Implement solutions and provide oversight and leadership across workstreams, following Industry Solutions processes and security initiatives and aligning work with architecture intent.
Lead customer and partner meetings to understand business needs and map requirements to Microsoft technology adoption and optimization, ensuring security is prioritized.
Manage escalations, analyze situations, and coordinate internal and external resources to resolve issues while considering delivery practices, costs, and security.