Technology Business Engineer

Ochsner Clinic FoundationNew Orleans, LA
Remote

About The Position

The Technology Business Engineer administers and supports the Apptio platform, data integrations, cost models, allocation logic, reporting, and data-quality controls. The role maintains recurring platform processing, troubleshoots model and data issues, and implements approved enhancements. The engineer works with the Technology Business Manager, FinOps, Finance, source-system owners, and technology stakeholders to deliver reliable, traceable, and decision-ready technology cost information. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Requirements

  • Bachelor's Computer Science, Engineering, or related field.
  • 10+ years Data engineering or related technical experience.
  • Proven experience designing and delivering enterprise data engineering solutions, including cloud-based architectures (Azure, AWS) and modern data platforms (Snowflake, Databricks) across complex, multi-domain environments.
  • Strong background in Infrastructure security, Role based access controls, data governance, and cross-system integration.
  • Strong experience in developing and implementing engineering standards, best practices, and continuous improvement across the data engineering function.
  • Advanced spreadsheet, data-transformation, query, reporting, and technical-documentation skills.
  • Ability to troubleshoot complex data, model, access, processing, and reporting issues.
  • Proven capability in ETL/ELT design, streaming data pipelines, workflow orchestration, and DevOps practices (version control, CI/CD).
  • Deep expertise in Cloud Databases, Advanced SQL, Data modelling, Medallion data architectures, and complex data model design.

Nice To Haves

  • Master's
  • 10+ years experience in platform engineering and FinOps, data analytics, and visualization tools like Tableau, PowerBI and Sigma.
  • Building data products, semantic models and/or AI Agents
  • Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Finance, Accounting, Business Administration, or a related field.
  • Master’s degree in Information Systems, Analytics, Finance, or a related field.
  • Experience in enterprise application administration, financial systems, data integration, business intelligence, IT financial management, or technology cost modeling.
  • Experience operating data ingestion, transformation, reconciliation, reporting, and controlled production processes.
  • Knowledge of general-ledger data, budgets, forecasts, cost centers, accounts, cost pools, allocation, and total-cost-of-ownership concepts.
  • Hands-on experience with Apptio administration, Cost Transparency, Planning, data ingestion, allocation modeling, reporting, or a comparable platform.
  • Apptio product certification, preferably at hire or within 12 months.
  • Certified Technology Business Management Executive or equivalent TBM credential.
  • Data integration, business intelligence, or cloud-platform certification.
  • FinOps Certified Practitioner.
  • Knowledge of TBM taxonomy, Apptio data architecture, integration patterns, access controls, and data-quality practices.
  • Thought leadership and enterprise‑level problem solving.
  • Ability to influence executive stakeholders and guide organizational direction.
  • Expertise in translating complex technical concepts for business audiences.
  • Strong mentoring ability and passion for building engineering talent.
  • Strategic mindset with the ability to design for long‑term scalability and value.
  • Proven expertise in leading data and anlytics modernization initiatives to minimize data and process duplication and redundancies.
  • Excellent analytical, problem-solving, communication and stakeholder management skills.
  • Demonstrated leadership in technical strategy, technology evaluation, and Innovation.

Responsibilities

  • Administer Apptio environments, configuration, user access, roles, permissions, schedules, and operational settings.
  • Operate and monitor recurring data ingestion, transformation, validation, calculation, and publishing processes.
  • Maintain cost models, allocation rules, mappings, hierarchies, reference data, assumptions, and approved business logic.
  • Reconcile source-system totals with Apptio inputs and outputs and document exceptions, corrections, approvals, and supporting evidence.
  • Monitor completeness, accuracy, timeliness, consistency, validity, duplication, and referential integrity of financial and operational data.
  • Troubleshoot failed loads, calculation errors, mapping issues, model defects, access problems, and reporting discrepancies.
  • Build and maintain approved dashboards, reports, views, filters, metrics, and distribution processes.
  • Support budgeting, forecasting, variance, cost transparency, application costing, service costing, and showback reporting cycles.
  • Maintain integrations with financial, procurement, human resources, project, time, asset, configuration, cloud, application, and service data sources.
  • Implement approved enhancements through controlled development, testing, documentation, release, and rollback practices.
  • Support Apptio upgrades, feature releases, regression testing, issue remediation, and production readiness.
  • Maintain data dictionaries, mapping specifications, model diagrams, operating procedures, runbooks, support records, and change history.
  • Provide user support, access administration, reporting assistance, issue triage, and knowledge transfer.
  • Align Cloudability data, cost allocations, ownership mappings, and cloud reporting with the enterprise TBM model.
  • Designs enterprise-scale data platforms and solutions leveraging cloud ecosystems (Azure, AWS) and modern data platforms (Snowflake, Databricks).
  • Evaluates and implements emerging technologies, including AI/ML capabilities, to enhance data products and deliver measurable business value and innovation.
  • Applies expert‑level knowledge of data systems, cloud architectures, big data platforms, streaming technologies, orchestration tools, and enterprise integration patterns.
  • Optimizes data ecosystems by simplifying integration patterns, improving performance, and eliminating redundancy.
  • Communicates and negotiates technical direction with executive leadership.
  • Ensures data quality, accessibility, and security through solid engineering practices and collaboration with architects and data stewards.
  • Champions data security, governance, and compliance through implementation of role-based access controls and enterprise policies.
  • Drives engineering excellence through quality first practices, performance optimization, and process improvement initiatives.
  • Partners with cross functional stakeholders to shape data strategy, roadmaps, and high impact solutions that enable actionable insights at scale.
  • Leads design of resilient, secure, and highly available engineering solutions across the full technology stack.
  • Mentors and guides engineering teams, serving as a subject matter expert and elevating technical capability across the organization.
  • Performs other duties as assigned
  • Complies with all policies and standards
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  • This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Benefits

  • Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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