Technology Business Consultants II, North Americas Digital Banking

FIS•Jacksonville, FL

23d•Remote

About The Position

FIS Management Services, LLC seeks Technology Business Consultants II, North Americas Digital Banking in Jacksonville, FL to engage collaboratively with project teams and key stakeholders to elicit, analyze, and clarify business and technical requirements in context of Digital Banking trends. Identify, document, and address project impediments and dependencies to ensure seamless project execution. Act as a primary liaison, facilitating clear communication to bridge the gap between clients and FIS, translating business objectives into actionable technical solutions. Lead comprehensive discussions to understand functional, non-functional and technical aspects of client needs, ensuring all specifications, product scopes, and objectives are well defined for development and testing. Identify & ROAM dependencies from time to time for successful execution of client and project milestones. Develop and maintain detailed documentation of requirements, specifications, and data models to support effective communication between end-users, consultants, and technical teams. Ensure ongoing upkeep and timely update of documentation to reflect incremental changes throughout the project lifecycle. Coordinate releases and deployments in close collaboration with project managers and client teams, adhering strictly to FIS policies and established procedures for change controls. Identify any specific North America compliance requirements, establishes scope for compliance & development, deployment cadence with team and stakeholders. Evaluate Digital Banking marketplace trends, industry standards, broaden view of client requirements and available technologies to provide informed recommendations for optimal solutions. Assess system impacts, proposes process enhancements, and addresses complex technical challenges related to system capacity, performance, and integrations. Oversee the preparation and execution of test plans and test cases, ensuring that all solutions and enhancements meet client requirements and maintain application integrity. Lead or support technical initiatives within consulting projects, providing mentorship and guidance to less experienced analysts and consultants as needed. Deliver training to client and technical support personnel on system enhancements or new procedures, utilizing one-on-one or group formats based on audience size and client preferences.

Requirements

Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, or related field
Five (5) years of progressively responsible experience in the job offered or a related occupation:
working with North American Banking Domain Knowledge to interact closely with Customers to understand their Functional, Technical and Non-Functional Requirements
implementing Business and Systems analysis to comprehend Customers needs and translate into Functional and Non-Functional Requirements
utilizing Industry Standard tools and Agile practices to document application interfacing to engineering models for Product or Application Development Lifecycle
analyzing application documentation – Structured or Unstructured and translate into downstream consumable documentation for Engineering, DevOps and Deployment cycles
performing ‘gap/ meets’ analysis document by reviewing application programmable interfacing layers/ documentation and explain to stakeholders for business requirements.

Responsibilities

Engage collaboratively with project teams and key stakeholders to elicit, analyze, and clarify business and technical requirements in context of Digital Banking trends.
Identify, document, and address project impediments and dependencies to ensure seamless project execution.
Act as a primary liaison, facilitating clear communication to bridge the gap between clients and FIS, translating business objectives into actionable technical solutions.
Lead comprehensive discussions to understand functional, non-functional and technical aspects of client needs, ensuring all specifications, product scopes, and objectives are well defined for development and testing.
Identify & ROAM dependencies from time to time for successful execution of client and project milestones.
Develop and maintain detailed documentation of requirements, specifications, and data models to support effective communication between end-users, consultants, and technical teams.
Ensure ongoing upkeep and timely update of documentation to reflect incremental changes throughout the project lifecycle.
Coordinate releases and deployments in close collaboration with project managers and client teams, adhering strictly to FIS policies and established procedures for change controls.
Identify any specific North America compliance requirements, establishes scope for compliance & development, deployment cadence with team and stakeholders.
Evaluate Digital Banking marketplace trends, industry standards, broaden view of client requirements and available technologies to provide informed recommendations for optimal solutions.
Assess system impacts, proposes process enhancements, and addresses complex technical challenges related to system capacity, performance, and integrations.
Oversee the preparation and execution of test plans and test cases, ensuring that all solutions and enhancements meet client requirements and maintain application integrity.
Lead or support technical initiatives within consulting projects, providing mentorship and guidance to less experienced analysts and consultants as needed.
Deliver training to client and technical support personnel on system enhancements or new procedures, utilizing one-on-one or group formats based on audience size and client preferences.