Technology Architect Sr. Analyst - RRN0001464/6469280
About The Position
Discover new possibilities and make a meaningful impact. You will perform independently and become a subject matter expert while actively participating and contributing in team discussions. Your contributions will help provide effective solutions to work-related challenges. This opportunity will allow you to grow and thrive using your expertise in Amazon Connect. We look forward to welcoming your enthusiasm and insights to create a rewarding experience together. Define software and hardware requirements to support architectural planning and delivery. Develop and implement strategies to enhance the application's user interface for optimal usability. Conduct impact analyses to assess how business requirements affect system architecture. Participate in design, code, and test reviews to ensure quality and alignment with architectural standards. Provide architecture quality assurance reviews for proposals and ongoing projects. Support technology solutioning, estimating, planning, and pricing activities for proposals.
Requirements
- Minimum 2+ years experience working with Amazon Connect.
- Minimum 2+ years experience working with AWS Lambda Administration.
- Minimum of 1 year of experience in one of the predominate contact center platforms, AWS, Genesys, Microsoft, Google, Cisco, etc.
- Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
Nice To Haves
- Intermediate proficiency in Applications Architecture.
- Intermediate proficiency in AWS Lambda.
- Intermediate proficiency in Cloud Infrastructure Design.
- Intermediate proficiency in System Integration.
- Beginner proficiency in User Experience Design.
Responsibilities
- Define software and hardware requirements to support architectural planning and delivery.
- Develop and implement strategies to enhance the application's user interface for optimal usability.
- Conduct impact analyses to assess how business requirements affect system architecture.
- Participate in design, code, and test reviews to ensure quality and alignment with architectural standards.
- Provide architecture quality assurance reviews for proposals and ongoing projects.
- Support technology solutioning, estimating, planning, and pricing activities for proposals.
Benefits
- medical, dental, vision, life, and long-term disability coverage
- a 401(k) plan
- bonus opportunities
- paid holidays
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
