Technology Apprentice - Mainframe System Administrator (ZDP)

M&T Bank•Buffalo, NY

1d•$18 - $28

About The Position

The Technology Apprentice participates in a Tech Academy training program designed to develop entry-level technical skills in a technology discipline. The program combines career planning, technical and competency-based training, and mentorship to prepare participants for a career in Technology. The apprentice learns the team’s foundational technology, including operating systems, software systems, and related procedures, and develops an understanding of how technology is used at the Bank to deliver solutions and services to internal and external customers.

Requirements

High school diploma or equivalent (GED).
Successful completion of or enrollment in a Bank-approved technology skills development program.
Proficiency with personal computers and pertinent spreadsheet, word processing, database, presentation, and email software.
Demonstrated ability to learn new technical skills.
Strong verbal and written communication skills.
Proven interpersonal skills.
Detail oriented.
Proven organizational and time management skills.

Nice To Haves

Associate’s degree in Computer Science or a related Information Technology field.
Advanced coursework in a technology discipline.
Strong analytical skills.
Strong problem-solving skills.
Exposure to development tools, application support software, and hardware platforms.
Prior experience handling multiple tasks in support of various assignments.

Responsibilities

Complete a comprehensive training program to develop entry-level technical skills in a specific technology discipline, such as Software Engineering, Infrastructure, Cybersecurity, or Data & Analytics.
Work with a mentor on on-the-job training over a set timeframe to learn the technology discipline and how technologies are used and integrated at the Bank.
Shadow team members during project work and maintenance activities.
Attend internal and external technology training, including classroom training, webinars, vendor conferences, and training from senior team members.
Shadow the team during after-hours support for project implementations or incident response.
Read existing procedures relevant to staff activities.
Participate in capacity planning discussions.
Shadow the team in responding to and resolving incidents.
Follow the Company’s risk and regulatory standards, policies, and controls, and escalate risk-related issues to management when needed.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points and applicable issues raised by external regulators.
Complete other related duties as assigned.