TECHNOLOGY AND RETAIL FOODSERVICE MANAGER - WINONA STATE UNIVERSITY, MN

Compass Group•Winona, MN

1d•$50,000 - $60,000•Onsite

About The Position

Chartwells Higher Education is re-inventing the on-campus dining experience at over 300 colleges & universities. They are seeking a self-motivated individual for the role of a Technology and Retail Food Service Manager with experience in POS support at Winona State University in MN. In this role, you will advise the day-to-day operations and financial success of retail foodservice technology locations. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells' rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on their food service operations.

Requirements

Experience in POS support

Nice To Haves

B.S. Degree or A.A. Degree plus three years of directly related experience
Minimum of one to three years of retail operational foodservice management experience in POS
Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
P&L accountability and contract-managed service experience is desirable
Experience with cash retail operations
Retail marketing experience is highly desirable
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to including various computer programs, Microsoft Office programs, e-mail and the Internet
Experience with foodservice POS platforms such as Toast, Micros/Oracle, MMHayes, or similar systems

Responsibilities

Serve as the key technology administrator to the POS system and CBORD
Perform preventive maintenance and perform routine system checks
Support all POS system upgrades
Ensure accurate configuration of menus, pricing, and settings as required
Provide on-site and remote support to resolve POS issues and minimize downtime
Support troubleshooting with hardware, software, payment processing, and connectivity
Train managers and team members on basic POS functionality and troubleshooting steps
Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our associates
Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains associates in customer service, proper portioning, cashier skills, and safety/sanitation
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
Communicates effectively with all team members, clients and students
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds