Technology Analyst II - Quality and Accreditation

Mayo Clinic•Rochester, MN

5d•$88,358 - $123,780•Hybrid

About The Position

The Technology Analyst II role is responsible for evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Analyst II’s will make significant contributions to supporting cost containment and supply chain optimization for the Practice, orchestrating supply management system initiatives, process automation and bringing innovation to Mayo Clinic. Additionally, Analysts will train, advise and mentor SCM staff to promote an end-to-end digital supply chain. The role is expected to have an intermediate background in supply chain, finance, engineering or healthcare, with expertise in digital technology, including modern Analytics, Process Automation, Application Programming Interfaces and Product Management. Analysts need to be skilled in process improvement, innovation, project management, and application support and/or configuration experience with SCM or Finance technology, ERP/EHR/large integrated system, and/or data warehouses. Analysts must exhibit initiative and organizational skills, as well as possess ability to inspire trust and confidence, communicate effectively with internal and external audiences and demonstrate ability to maintain outstanding customer relations. Requires individual who is motivated, can effectively multi-task, and handles ambiguity well. Role responsibilities include being an active member of applicable systems teams (e.g. project teams, coordination, and/or functional areas for business) to sustain long-term goals through consultation, process improvement and digital transformation. Supply Chain Management (SCM) Technology Analysts must stay abreast of current industry trends and establish new methodologies for data driven processes and digital enablement. Additionally, Analysts on the team will be responsible for maintaining the project portfolio, advising on strategic initiatives and tracking the value. May be asked to participate in industry advisory and/or user groups. Must be articulate in both oral and written communications, including presentations with the ability to logically translate and disseminate technology insights to non-technical stakeholders. Incumbent is accountable for the effective implementation of the Quality Management System (QMS) and will serve as a subject matter expert in the policies, processes and procedures of the QMS. Ensures compliance with institutional, departmental and external regulatory and accreditation requirements, and provides HTM leadership with key quality indicator data and recommendations for improvement.

Requirements

Intermediate background in supply chain, finance, engineering or healthcare.
Expertise in digital technology, including modern Analytics, Process Automation, Application Programming Interfaces and Product Management.
Skilled in process improvement, innovation, project management, and application support and/or configuration experience with SCM or Finance technology, ERP/EHR/large integrated system, and/or data warehouses.
Ability to exhibit initiative and organizational skills.
Ability to inspire trust and confidence.
Ability to communicate effectively with internal and external audiences.
Ability to maintain outstanding customer relations.
Motivated, can effectively multi-task, and handles ambiguity well.
Articulate in both oral and written communications, including presentations.
Ability to logically translate and disseminate technology insights to non-technical stakeholders.

Responsibilities

Evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology.
Supporting cost containment and supply chain optimization for the Practice.
Orchestrating supply management system initiatives, process automation and bringing innovation to Mayo Clinic.
Training, advising and mentoring SCM staff to promote an end-to-end digital supply chain.
Being an active member of applicable systems teams (e.g. project teams, coordination, and/or functional areas for business) to sustain long-term goals through consultation, process improvement and digital transformation.
Staying abreast of current industry trends and establishing new methodologies for data driven processes and digital enablement.
Maintaining the project portfolio, advising on strategic initiatives and tracking the value.
Participating in industry advisory and/or user groups.
Effectively implementing the Quality Management System (QMS).
Serving as a subject matter expert in the policies, processes and procedures of the QMS.
Ensuring compliance with institutional, departmental and external regulatory and accreditation requirements.
Providing HTM leadership with key quality indicator data and recommendations for improvement.