Innovation And Technology Analyst II - Applications

City of Riverside•Riverside, CA

21h

About The Position

The City of Riverside, Innovation and Technology Department (IT) is accepting applications for the position of INNOVATION AND TECHNOLOGY ANALYST II - APPLICATIONS to fill one (1) vacancy in the Applications Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months. Under general supervision, the INNOVATION AND TECHNOLOGY ANALYST II is to perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications and perform other duties as assigned.

Requirements

Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field AND Two years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.
Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field AND Four years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.
High School graduation or satisfactory equivalent (GED) AND Six years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.
When assigned to the Police Department, must be able to successfully pass an extensive police background.

Nice To Haves

Full-Stack Development: Professional experience delivering production-grade web applications.
Proficient in integrating modern web services (REST preferred, SOAP secondary)
Skilled in building and integrating applications utilizing modern web services, with a preference for REST and a secondary focus on SOAP.
2+ years in professional experience in full stack development
Automate deployments using tools such as version control and CI/CD pipelines tools
AWS & Hosting Environment: Hands-on experience administering and supporting applications in cloud hosted environments such as AWS or similar platforms.
Familiarity with EC2, Application Load Balancers, and Auto Scaling concepts
Experience configuring and managing shared or distributed storage solutions for application assets
Ability to troubleshoot operating system–level issues in Linux based hosting environments, including file systems, permissions, services, and application dependencies.
Performance & Reliability: Conduct thorough troubleshooting of performance and availability issues related to Application Systems.
Review system logs and provide assistance in the resolution of identified incidents.
Security & Best Practices: Understanding of security advisories and patching workflows
Familiarity with secure coding practices and the key principles of the OWASP framework.
Understanding of concepts related to backup strategies and disaster recovery.
Commitment to learning about enterprise-level infrastructure and deployment methodologies.
Implement and maintain best practices for both on-prem and cloud deployments, ensuring compliance with industry standards.

Responsibilities

Perform complex system analysis in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications.
Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques.
Participate in evaluating, planning, implementing and integrating new systems and current system upgrades.
Prepare and design complex technical reports through database and report writing tools.
Develop time management tasks as they relate to a project implementation.
Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards.
Develop and produce system documentation, instructional and procedural manuals.
Coordinate and conduct training for client users on assigned systems, applications, or other special projects.
Work with administration and propose enhancements to improve services, policies, and procedures.
Maintain effective and professional relationships with vendors and their technical support personnel.
Provide on-call after hours support 24x7 as assigned.
Provide scheduled after hours support for migrations, installations, troubleshooting and upgrades as assigned.