Technology Account Partner - Insurance

Quantexa•New York, NY

4d•Hybrid

About The Position

Join Quantexa's driven and dynamic team of Technology Account Partners as a pivotal member of our NA team. You will help drive Technology Account Partner initiatives within the Insurance sector across North America. Your influence will resonate through every stage of our engagement with customers, helping to shape and develop our commercial strategy. You will work closely with Sales, Alliances, Solution Engineering, Delivery, Marketing, and Product teams on a day-to-day basis. We are looking for someone with deep business acumen paired with a solid grasp of the technical foundations underpinning the world of insurance, capable of demystifying complex concepts with clarity and impact. You will dive deep into customer engagements, building strong relationships with key stakeholders and decision makers. Be the go-to specialist for articulating the value of our technology at our customers, forging trust with a range of stakeholders through relatable and compelling dialogue. As part of Quantexa’s Technology Account Partner team, you’ll spearhead the initial connection between customers and Quantexa, laying the foundation for long-term success and growth.

Requirements

Customer Focus: Dedicated to understanding customer needs, aligning with both broader business objectives and detailed challenges.
Communicate confidently with senior-level business and technology stakeholders, helping customers define strategic roadmaps to maximise the value of Quantexa products.
Technology Expertise: You will understand data or specialise in one of our solution domains within Insurance, including data management, financial crime, fraud detection or customer intelligence.
Experience in guiding platform implementations, understanding of customer challenges, and credibility backed by proven results.
Sufficient technical depth to engage credibly with banking CTOs, CDOs, and technical evaluation panels on platform architecture, data integration, entity resolution, and financial crime analytics
Familiarity with data analytics, entity resolution, or intelligence-led analytics platforms, Quantexa-specific experience advantageous but not required
Understanding of cloud and on-premise deployment models relevant to tier-1 insurance security, data privacy, and regulatory compliance requirements.
Relationship Management: Significant experience building and nurturing executive-level relationships.
Customers see you as a trusted advisor and primary point of contact, confident in your commitment to their success.
Consultative Approach: Analytical mindset, able to evaluate challenges from multiple perspectives.
Collaborative, experienced in consulting roles, and skilled at working with both internal teams and customers to deliver value.
Scaling Teams: Experience working across functions to drive collaboration and best practices, and able to provide clear, actionable customer feedback to internal teams.
Teamwork: Team player internally across Quantexa and externally with customers, knowing that our collective success depends on strong collaboration.
Significant experience in a Customer Success role or a similar consulting services position.
Skills in enterprise software/services sales and implementation/delivery.
Demonstrated, credible product, technology, or industry expertise within your assigned industry segment (ideally in insurance).
The ability to develop and maintain relationships at the executive level.
The ability to travel as needed.
Willingness and ability to obtain government clearances and checks if required to support certain clients.

Nice To Haves

Quantexa-specific experience advantageous but not required

Responsibilities

Partner with the Technology Account Partner Lead to help grow and develop the Technology Account Partner team.
Act as a key member of the GTM Insurance team, driving customer success, adoption, retention, and expansion across a portfolio of strategic Insurance customers.
Build trusted relationships with executive stakeholders, helping customers unlock the full value of their data through Quantexa's Decision Intelligence platform.
Define the long-term technology strategy and vision for strategic customer accounts, ensuring Quantexa remains aligned to evolving business priorities and delivers measurable business value.
Advise customers on enterprise architecture, deployment approaches, and technical decision-making, guiding both customer and internal teams towards the right solution.
Work closely with Product, Delivery, Customer Success, and strategic partners to ensure successful project scoping, alignment to Quantexa Blueprints, and value realisation throughout implementation and beyond.
Drive operational adoption of the Quantexa platform, ensuring customers maximise business outcomes and realise ongoing value from their investment.
Own executive relationships and governance, acting as a strategic advisor to senior customer stakeholders.
Support customer renewals and identify opportunities for growth and expansion across existing accounts.
Contribute to the continuous development of the Technology Account Partner function by sharing best practice, mentoring colleagues, and helping shape the team's future capability.

Benefits

The salary range advertised on offer is based on a number of factors, including, location, experience and roles responsibilities
Annual leave, plus national holidays + your birthday off!
100% 401k match up to 5%
Competitive annual leave, parental leave, PTO, and observed holidays
Comprehensive benefits coverage, including mental health support, fitness reimbursements, and financial well-being
Tax-advantageous benefits, such as commuter benefits, healthcare, and dependent care
Regularly bench-marked salary rates
Volunteer Day off
Work from Home Equipment
Free Subscription to a meditation, relaxation and sleep app
Continuous Training and Development
Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy
Team Social Budget & Company-wide Socials