Techno-Functional Business Analyst in Professional Services

Ness Digital Engineering•Mahwah, NJ

About The Position

We are looking for a Business Analyst to join our team and contribute to a long-term partnership with a valued client renowned for their work in financial crime prevention. At Ness, we support our client in delivering high-quality services and innovative solutions to their customers — and we’re excited to offer you the opportunity to be part of this success story. As a Business Analyst, you will play a key role within the Professional Services team, translating business requirements into robust, feasible, and competitive solutions. You’ll collaborate closely with stakeholders to ensure that client needs are clearly understood and effectively implemented.

Requirements

Proven experience as a Business Analyst, ideally in complex or regulated environments.
Proficiency in SQL, Python, and Jupyter for data analysis, automation, and reporting is highly valued
Familiarity with SaaS and web-based products, including their architecture and delivery models.
Ability to create clear and comprehensive functional specifications for both technical implementers and business stakeholders.
Strong project discipline – Ability to adhere to project plans, manage timelines, and address issues proactively.
Expertise in gathering and translating business requirements into practical, scalable solutions.
Strong analytical skills – Capable of identifying data patterns, diagnosing potential issues, and implementing effective solutions.
Hands-on experience with software development methodologies and implementation processes (e.g., Agile, Scrum, Waterfall).
Ability to work effectively in a multicultural, global environment, collaborating across time zones and diverse teams.
Effective communication in English – Strong verbal and written skills to collaborate with internal teams and third parties, ensuring clear and consistent communication.
Excellent prioritization skills and the ability to deliver under pressure while managing multiple tasks.
A positive, proactive attitude with the ability to work independently when needed.
Detail-oriented, conscientious, and committed to high standards of integrity.
Logical and pragmatic problem-solver with strong analytical thinking.
Confident communicator, comfortable presenting to customers and senior stakeholders.
Personally accountable, results-driven, and attentive to detail.
Collaborative mindset with a willingness to share knowledge and support peers.
Ability to build strong working relationships and credibility with R&D and other business units.
Genuine interest in technology and enhancing customer experience.
Experience working directly with customers to understand and define their needs.

Responsibilities

Gathering and analyzing data and business requirements
Designing and documenting functional specifications
Supporting solution implementation and configuration
Conducting expert testing and fine-tuning of the solution
Training end users and supporting integration and UAT testing
Participating in the full project lifecycle, from discovery to delivery
Collaborating closely with global teams across the organization, including Sales, Customer Support, and other business units
Engaging with R&D teams to provide feedback and insights that help shape and influence product strategy