La Clinique de Santé Animale | Technicien.ne en santé animale
About The Position
La Clinique de Santé Animale | Technicien.ne en santé animale Vet et Nous is a multidisciplinary team composed of veterinarian both generalists and specialists operating at high rank whose mission is to take care of client’s pets as if they were our own. Our teams are split in 3 emergency and reference centres open 24/7 and several general practice hospitals and clinics in the greater Montreal, Laval, Montérégie, Laurentides, Lanaudière, Mauricie, Saguenay-Lac-St-Jean and Quebec region. In collaboration with the veterinarian, you play an important role with our clients as you will give them advice or reassure them about the condition of their four-legged companion. You work directly with our veterinarians, our assistant technicians, and our animal caretakers to ensure the well-being of the animals under our responsibility. Under the supervision of the veterinarian in charge, you ensure the smooth operation and workflow of the department to provide quality service and care to clients and patients. This is a permanent, full-time position. The schedule is variable, including day, evening, and weekend shifts, depending on the operational needs of the establishment.
Requirements
- Have a diploma in animal health technology
- Excellent customer service presentation
- Mastery of spoken and written French
- Ability to work in a team
- Ability to adapt to stress
- Good judgment
- Commitment to the well-being and comfort of patients
- Physical work
- Good listening skills with clients
- Versatile and able to multitask
- Values: open-mindedness, collaboration, commitment, and respect
Nice To Haves
- Salary bonus for certified TSAs
Responsibilities
- Assist the veterinarian during client consultations (pre-consultation, TPR, restraint, help fill out the file, post-consultation)
- Preparation for surgical procedures (surgical rooms, anesthesia preparation, equipment, etc.)
- Blood tests
- Admissions and discharges for surgical procedures (patient discharge preparation, client meetings)
- Procedures (dental cleanings, taking radiographs, etc.)
- Administer treatments to hospitalized animals as prescribed by veterinarians
- Ensure excellent customer service, respond to client information requests and carry out necessary follow-ups (post-consultation/treatment or hospitalization follow-ups, sending reports, taking calls)
- Schedule follow-up appointments
- Provide nutritional advice to clients
- Participate in offered meetings or training, allowing you to acquire knowledge that will be useful for answering client questions and assisting your colleagues, as well as for keeping up with advances in the veterinary medical field
- Work in close collaboration with the customer service representative, the assistant technician, and the animal caretaker
- Perform all other related tasks
Benefits
- Group insurance program
- RRSP/DPSP - employer contribution up to 5%
- Continuing education budget
- Work apparel and uniform allowance
- Employee assistance program
- Sick days and work/family balance
- Employee discounts
- Physical activity memberships
- Maintenance of seniority through the group
- Unpaid leave of absence
- Several social activities (happy hour, food truck, social committee, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
