Technicien Informatique senior

Teledyne Technologies Incorporated•Bromont, QC

4d•Onsite

About The Position

We are looking for a motivated and detail-oriented IT Technician to provide on-site IT and OT support at our Bromont facility. The ideal candidate will have a strong understanding of industrial environments, automation systems, and IT technologies applied to operations. This role is key to maintaining, troubleshooting, and improving both IT and OT systems.

Requirements

College diploma (DEC) or vocational diploma (DEP) in IT.
More than 5 years of experience in a similar role or recent graduate with strong IT knowledge.
Strong proficiency in Windows systems; Linux (an asset).
Knowledge of manufacturing environments and operational technology (OT).
Experience with security systems, backup, replication, PowerShell scripting, IP telephony (Cisco).
Structured, autonomous, methodical, able to work under pressure and manage multiple priorities.
Excellent communication and interpersonal skills.
Valid driver’s license.
Availability to work during holidays, outside regular hours, and for 24/7 support (rotation).
Strong command of English.
Very good command of French.

Nice To Haves

Linux (an asset)

Responsibilities

Provide technical support for IT and OT systems (Production Equipment’s).
Respond to support requests, resolve incidents, and follow up on tickets.
Interface with employees in person, by phone, via ticketing system or Microsoft Teams.
Troubleshoot production equipment, personal computers, printers, mobile phones, system access, IP telephony, applications, data, network, security, virus detection, etc.
Participate in projects such as workstation upgrades, application deployment, or facility moves.
Deploy, manage, and maintain systems and software.
Ensure data security and access management, including user authentication and network security.
Analyze needs, make recommendations, and implement solutions.
Document procedures and ensure knowledge transfer.
Follow change management procedures and processes.
Support cybersecurity initiatives from the IT Security team.
Provide user training.