Technicien de maintenance d’équipement de bâtiment - centre de donnée / Building Equipment Maintenance Technician - Data Center

Amazon • Pointe-Claire, QC

1d • CA$39 - CA$51 • Onsite

About The Position

Amazon Web Services (AWS) is growing rapidly, and we are looking for an Engineering and Operations Technician to join our expanding Infrastructure Operations team. Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The Engineering and Operations Technician is responsible for overseeing the maintenance of all electrical, mechanical, and fire/life safety equipment within the data center. The Engineering and Operations Technician serves as a technical resource to support Amazon within its data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Engineering and Operations Technician’s are also tasked with driving innovation while reducing operational costs in the facilities. Engineering and Operations Technician’s are Amazon’s front line respondents for electrical and mechanical issued affecting Amazon's availability. This equipment includes, but is not limited to, stand-by diesel generators and related fuel systems, switchboards/switch-gears, UPS’s, PDU’s, AHU’s, CRAHUs, CRAC's, pumps, motors, VFD’s, and building automation systems. This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.

Requirements

• Minimum of 2 years of experience in Data Center Operations, Building Operations, or an equivalent mission-critical environment.
• In-depth understanding of electrical and mechanical data center systems, including generators, transformers, electrical distribution gears, uninterruptible power systems (UPS), automatic transfer switches (ATS), pumps, ventilation and air conditioning units (AHU, CRAH, CRAC), as well as building management systems (BMS), electrical power monitoring systems (EPMS), and data trend analysis.
• Ability to work on-call and provide after-hours support when required.
• Candidates should be able to lift up to 49 lbs and or work at heights and from ladders.
• Strong verbal and written communication skills, in French and English
• Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position

Nice To Haves

• Post-secondary education in an Electrical or Mechanical trade, or a Bachelor's Degree in Electrical, Mechanical, or Construction Engineering.
• Proficient computer skills to navigate various tools, communicate via email, analyze data (KPIs, metrics, and dashboards), and use Microsoft Office Suite.
• Ability to prioritize tasks in a complex, fast-paced environment.

Responsibilities

• Serve as the primary business interface with the Colocation provider’s technical and facility teams to address day-to-day operational requirements within the Availability Zone (AZ);
• Supervise the on-site Colocation providers and respective contractors, to ensure all works performed is complied with established practices, procedures & local legislation;
• Manage Colocation suppliers to conduct routine maintenance, and respond to emergency services for critical systems including switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.;
• Generate change management requests & incident management tickets for Data Center facility;
• Engage in non-office on-call responsibilities and respond promptly to emergency situations or incident, such as power failures or natural disasters, and review to refine the established Emergency Operations Procedures to effectively handle these situations;
• Deeply involve with Colocation provider and contractors to resolve infrastructure engineering issues and conduct root cause analysis for operational issues;
• Establish comprehensive English documentation to business & facility operations in partnership with the Colocation provider;
• Constantly explore and recommend improvements to enhance the data center safety, security and availability;
• Maintain accurate and up-to-date Data Center infrastructure inventory through related matrices and internal dashboards
• Take charge of the installation of the racks and conduct the rack space, power/cooling assessment;
• Lead new build and expansion projects to improve the operations efficiency, including the design, implementation, and commissioning phases;
• Assist in internal recruitment including conducting interviews and assisting with onboarding.

Benefits

• assurance maladie (soins médicaux, dentaires, vision, ordonnance, assurance-vie de base et assurance DMA)
• régime enregistré d'épargne-retraite (REER)
• régime de participation différée aux bénéfices (RPDB)
• congés payés
• autres ressources visant à améliorer la santé et le bien-être

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree