Technicien de Centre de Données / Data Center Technician, Data Center Operations, Data Center Operations, Data Center Operations
About The Position
Amazon Web Services (AWS) is growing rapidly and is looking for a Data Center Technician to join its expanding Infrastructure Operations team. Amazon Web Services (AWS) is a dynamic technology company and a global leader in the data center space. The position will ensure overall availability and reliability to meet or exceed defined service levels for data center operations. This position includes computer hardware and network diagnostics, as well as physical repair. This position may also include participation in an on-call rotation. All candidates must be able to work independently and in a team. Establishing work priorities, organizational skills, effective communication and the ability to respond quickly are essential to success. In addition to repairing computer equipment and networks, the candidate will install equipment, produce documentation, provide innovative solutions and resolve problems inside the data center. This team works in a 24/7 environment.
Requirements
- 1+ years of computer hardware experience, including troubleshooting and repairing experience
- 1+ years of network and operating system support experience
- High school or equivalent diploma
- Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position.
Nice To Haves
- Experience in data center environments (rack building, equipment organization, cable management, hot/cold aisle containment)
- Knowledge of Linux or similar operating systems
- Understanding of network design, protocols, and troubleshooting
- Knowledge of data storage devices
- Proficiency in scripting languages
- Experience with ticket management systems for work prioritization
- Minimum of two years of experience in computer hardware (troubleshooting and repair)
- IT degree or equivalent experience
Responsibilities
- Onsite coverage as a Team in shifts and/or weekly oncall
- Responding to high-severity events within SLAs
- Participate in Data Center power & cooling events
- Break-fix of servers and network devices
- Troubleshooting of network connections
- Coordinating and building relationships with various Data Center teams
- Interact with third party vendors & contractors
- Seeking out ways to improve yourself and the processes and systems with which you work
- Contribute to the development of other team members
Benefits
- Basic life insurance
- DMA insurance
- Paid time off
- Other resources aimed at improving health and well-being
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
