Technician - Critical Power/Data Center Services

Concentric LLC • Atlanta, GA

3d • Onsite

About The Position

The Technician, Critical Power/Data Center Services installs, maintains, tests, and troubleshoots UPS systems, batteries, switchgear, PDUs, and other mission-critical electrical equipment. This is a field-service role involving more than 50% travel, including overnight and out-of-state work. The position reports to the Regional Service Manager or designee and has no direct reports.

The technician performs preventive maintenance, commissioning, testing, troubleshooting, and repairs; diagnoses electrical failures and completes corrective actions; and documents service work and communicates findings to customers. The role includes participation in a rotating on-call schedule for after-hours support. Performance is measured through factors including safety, efficiency, billable time, work-order completion, customer satisfaction, and issue resolution.

Work takes place at locations such as data centers, refineries, power plants, telecommunications headends, and hospitals. Exposure to high-voltage AC/DC power is common. The position requires regular use of PPE and tools, and occasional lifting or moving of up to 100 pounds. Travel may require interstate driving and compliance with applicable DOT requirements.

Requirements

• High school diploma or GED.
• Certification in a recognized electronics/electricity-based curriculum through a technical college or military training program.
• Electrical/electronic experience and knowledge of AC/DC theory.
• Ability to read electrical schematics and safely use test equipment.
• Valid driver's license; ability to meet rental and driving requirements when required.
• Strong troubleshooting, communication, and customer-service skills.
• Ability to travel up to 50% and participate in on-call emergency service.
• Ability to pass required background, drug, and customer screenings.
• Ability to obtain and maintain a DOT medical card and meet applicable commercial-driving requirements, including applicable hours-of-service rules.
• Ability to wear required PPE and occasionally team lift up to 100 pounds.
• Intermediate computer skills, including Microsoft Office, PDF Converter Professional, and Outlook.
• Ability to meet applicable age and licensing requirements for interstate or intrastate driving; ability to obtain a CDL if required to drive a commercial motor vehicle or combination vehicle weighing more than 26,000 pounds.

Nice To Haves

• Experience with three-phase UPS systems, switchgear, battery systems, or electrical commissioning.
• Electrical/electronic degree, technical certification, military training, or OEM factory training.

Responsibilities

• Maintain reliable attendance and punctuality.
• Maintain a safe work environment, follow established safety protocols, and complete required safety and compliance training by designated deadlines.
• Perform preventive maintenance, commissioning, testing, troubleshooting, and repairs on mission-critical electrical equipment.
• Participate in a rotating on-call schedule and provide after-hours support as needed.
• Diagnose electrical failures and complete corrective actions.
• Read schematics, one-line diagrams, MOPs, and OEM procedures.
• Safely use electrical and battery test equipment.
• Document service work and communicate findings to customers.
• Perform other duties as assigned by the supervisor.

Benefits

• Competitive pay, incentive opportunities, and overtime potential for hourly employees.
• Three medical plan options with employer premium contribution, starting on day one.
• Employee-paid dental and vision insurance, starting on day one.
• Health Savings Account with company contribution for eligible High-Deductible Health Plans.
• Medical and dependent care Flexible Spending Accounts.
• Company-paid life and AD&D insurance and short- and long-term disability coverage, starting on day one.
• Company 401(k) plan with 100% match on the first 4% of employee contributions.
• Eight paid holidays.
• Full-time employees receive 128 hours of paid time off annually.
• Employee-paid accident, critical illness, and hospital indemnity insurance.
• Employee-paid legal plans, identity protection, pet insurance, and home and auto discounts.
• Training and mentoring.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED