Technician

inchcape

8d•Onsite

About The Position

The Technician functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a general service technician.

Requirements

High School diploma or equivalent
3-5 years training and experience in automotive repair
Valid Driver’s license
ASE Certification
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Repairing — Repairing machines or systems using the needed tools.
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Operations Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

Responsibilities

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of most malfunctions and performs repair.
Communicates with parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required or refers to the test technician.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Supervises work of any apprentice technicians as assigned.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps shop area neat and clean.
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
Reports to work on time everyday as scheduled
Attends departmental meetings/events as required
Follow standard safe work procedures
Identify and report hazards and environmental aspects
Follow reasonable instructions
Act responsibly for the safety of self and others
Participate in HSE improvement activities
Wear designated personal protective equipment
Ensure tools are in a safe condition before use
Adhere to site safety rules
Respond to spills or environmental incidents immediately.
Report all unsafe situations immediately to Supervisor/Manager
Take corrective action within own ability and report to supervisor
Report all injuries, near hits and plant or equipment damage
Support fellow employees
Support HSE committees
Ask about and keep informed of workplace hazards
Attend training as requested