Temporary Technician

National Seating & Mobility•Iowa City, IA

About The Position

The Technician at National Seating and Mobility helps provide clients with mobility solutions, including wheelchairs and positioning systems. The role coordinates with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to support the timely ordering, receipt, assembly, and delivery of products. Team members are expected to model NSM’s HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. The position responds to service calls, repairs equipment, assembles mobility and accessibility equipment, manages inventory, and delivers equipment to clients. Work may take place at the branch, in the field, clinics, schools, and care homes. The role may also provide technical support to Rehab Technology Specialists as directed by operational branch and field leadership.

Requirements

  • Able to lift 50 pounds, with or without accommodation.
  • Valid driver’s license.
  • High School Diploma, GED, or equivalency certificate.

Responsibilities

  • Respond to service calls and make quality repairs in branch, field, clinic, school, and care-home environments.
  • Assemble seating, mobility, specialty ADL, and home accessibility equipment according to factory and clinical specifications.
  • Control and count inventory for custom orders, special orders, and stock items processed in the branch.
  • Deliver equipment as directed by Branch operations and Field leaders, including fitting, instruction, compliance, and customer-service requirements.
  • Provide technical support to Rehab Technology Specialists as needed and directed by Operational Branch and Field leadership.
  • Coordinate with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to support timely ordering, receipt, assembly, and delivery of products.
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