Locate Technician Trainer-Charlotte, NC

S&N COMMUNICATIONS INC•Charlotte, NC

About The Position

The Technician Trainer conducts classroom and field training for new employees and provides retraining for existing employees. The position develops employee knowledge and skills in underground utility locating, safe work practices, accurate utility marking, equipment use, and compliance with company and client requirements. Training takes place in office and classroom settings and in the field on active utility locate assignments. Field work may involve roadsides, rights-of-way, uneven terrain, and changing weather conditions, and required safety procedures must be followed. The role may require lifting up to 50 pounds, with or without reasonable accommodation.

Requirements

  • Minimum of 5 years of underground utility locating experience.
  • Minimum of 3 years of training, coaching, or instructional experience.
  • Strong knowledge of utility locating methods, locating equipment, safety procedures, and damage prevention standards.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to train and mentor employees in classroom and field environments.
  • Strong organizational skills and ability to manage training schedules and documentation.
  • Proficient in Microsoft Office and related training documentation systems.
  • Valid driver’s license with an acceptable driving record.
  • Excellent verbal and written communication skills.
  • Strong interpersonal, coaching, and presentation skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical, problem-solving, and leadership skills.
  • Ability to prioritize tasks and manage multiple training needs.
  • Proficient in Microsoft Word, Excel, Copilot, or related software.

Responsibilities

  • Deliver classroom, hands-on, and field training for new and existing employees on underground utility locating procedures, equipment, safety, and damage prevention.
  • Develop and update training materials to reflect company procedures, client requirements, and industry best practices.
  • Demonstrate and evaluate proper locating techniques, utility marking, locate documentation, and safe field practices.
  • Assess trainee progress and readiness to work independently; document results and communicate additional training needs to the Training Manager and Operations.
  • Provide coaching, refresher training, and remedial instruction to address performance gaps, quality concerns, or safety issues.
  • Maintain accurate training schedules, attendance records, competency assessments, and employee training documentation.
  • Coordinate with Operations and Compliance to support consistent training, client standards, and operational goals.
  • Perform other related duties as assigned.
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