Technician Trainee

Safelite • Vestal, NY

6d

About The Position

A Technician Trainee is trained and educated to become a proficient auto glass technician through hands-on and classroom instruction. After completing the training program, the trainee receives Safelite SafeTech certification and develops the fundamental skills to perform glass repair, replacement, and recalibrations independently. The role calls for a can-do attitude, caring heart, and service mindset, with a focus on timely, high-quality work and customer satisfaction.

Requirements

• Must be at least 18 years old.
• Valid state-issued driver's license and any other licenses required by applicable laws to operate a company vehicle.
• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist.
• Ability to use hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in compliance with applicable laws and agreement to monitoring through in-cab vehicle safety camera/video surveillance technology.
• Ability to work safely outdoors for extended periods in a wide variety of weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility in start and end times to accommodate customer needs.
• Proficiency using computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting skills, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing by computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.
• Professionalism and a strong commitment to outstanding customer service and exceeding customer expectations.

Nice To Haves

• High school diploma, GED, or equivalent preferred.

Responsibilities

• Participate in hands-on and classroom training and apprentice according to Safelite methods.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study for and pass testing to become a Safelite-certified Technician and demonstrate proficiency in installations, a positive attitude, and adherence to taught techniques.
• Safely operate company and customer vehicles, company-issued tools, and chemicals used during the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers select value-added products and services.
• Potential for promotion within the first year, with Technician career levels determined by performance metrics for efficiency, quality, and customer satisfaction.
• Benefits package valued at more than $10,000, including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days.
• Program to buy additional paid time off or sell unused time, up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and tools and resources needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed