Technician Trainee

Safelite • Vestal, NY

7d

About The Position

A Technician Trainee receives hands-on and classroom training to become a proficient auto glass technician. After completing the training program, the trainee is expected to earn Safelite SafeTech certification and develop the fundamental skills needed to independently perform glass repair, replacement, and recalibration work. The role emphasizes a can-do attitude, care, service, timely work, and high-quality customer outcomes.

Training includes observing and assisting with auto glass installation and repair, recalibrating automotive safety systems, troubleshooting and diagnostic testing, and providing additional services and products. The trainee studies and passes testing to demonstrate proficiency and follows the techniques taught in the program. The job also involves safely operating company and customer vehicles, tools, and chemicals, complying with company policies and standards, and performing other assigned duties.

The position offers weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification, with possible additional income from value-added products and services. Career advancement may be possible during the first year based on performance. The described benefits include a 401(k) plan with company matching, medical plans, paid time off, holidays, volunteer days, the option to buy additional PTO or sell up to 16 unused hours, tuition reimbursement of up to $5,250 annually, and paid training with tools and resources provided.

Requirements

• High school diploma, GED, or equivalent is preferred.
• Valid state-issued driver's license and any other licenses required by applicable laws to operate a company vehicle.
• Must be at least 18 years old.
• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, and bend and twist.
• Ability to safely and effectively use a variety of hand tools and power tools.
• Ability to operate a motor vehicle in compliance with applicable laws and agree to monitoring through in-cab safety camera/video surveillance technology.
• Professionalism and commitment to outstanding customer service and exceeding customer expectations.
• Ability to work outdoors for extended periods in varied weather conditions and extreme temperatures.
• Ability to work with chemicals, including flammable chemicals, as applicable to the fitting process.
• Ability to work scheduled days and show flexibility in start and end times to meet customer needs.
• Proficiency with computerized diagnostic tools for recalibrations and troubleshooting.
• Problem-solving and troubleshooting ability, independently and collaboratively.
• Ability to read, write, and interpret English and technical directions.
• Ability to communicate orally by phone and in writing through a computer or other electronic means.
• Ability to maintain a professional appearance and follow company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure, including time pressure and productivity measures.

Nice To Haves

• High school diploma, GED, or equivalent.

Responsibilities

• Participate in paid hands-on and classroom training and apprenticeship.
• Observe and assist with auto glass installation and repair.
• Recalibrate automotive safety systems, troubleshoot issues, and complete diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite-certified Technician, demonstrating proficiency and following taught techniques.
• Safely operate company and customer vehicles, company-issued tools, and chemicals used during the workday.
• Comply with company policies and standards.
• Perform other duties as assigned.

Benefits

• Competitive weekly pay starting at $20.25 per hour, increasing to $24.00 per hour after training and certification.
• Opportunity to earn additional income when customers choose value-added products and services.
• Potential promotion during the first year based on performance metrics.
• 401(k) plan with company matching.
• Medical plans.
• Paid time off, holidays, and volunteer days.
• Option to buy additional PTO or sell unused time up to 16 hours.
• Tuition reimbursement up to $5,250 annually.
• Paid training and the tools and resources needed for the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED