Technician - Slots

Bally's Chicago • Baton Rouge, LA

13d • Onsite

About The Position

This role involves performing routine maintenance, diagnosing and repairing mechanical and electronic issues on slot machines, and ensuring proper functioning. The technician will also be responsible for record-keeping, collaborating with casino staff, providing excellent customer service, and handling guest complaints. The position requires a flexible schedule, including nights, weekends, and holidays, as business operations demand.

Requirements

• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Speech and Vision abilities are required.

Responsibilities

• Perform routine maintenance on slot machines
• Diagnose and repair mechanical and electronic problems with slot machines
• Replace faulty parts and components as needed
• Test machines to ensure they are functioning properly
• Keep accurate records of all repairs and maintenance performed
• Communicate with other members of the casino staff to ensure that all machines are functioning properly
• Provide excellent customer service to casino patrons
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed